I stayed at this property with my 16yr old son as it was booked for his baseball team attending a tournament in the area. Upon arriving late at night after a very long drive the lady at the front desk was very friendly. We recieved a one bedroom suite with a pullout sofa. They had left a small note wishing good luck with the tournament along with a small bottle of water, gatorade, and granola bar. I thought this was a nice touch. The sofa bed was old and musty smelling and you could feel the springs. The bedding in the bag for the pull out smelled as though it was not cleaned after the last use, but it was very late and we had to be up early so we decided to deal with that the following day. On a side note, we attended a hockey tournament the following weekend and stayed at a Marriott in Warrensville Heights Ohio, and they had pulled out the sofa and made up the bed for us before our arrival! The breakfast provided in the morning was good and is always appreciated during a tournament stay. There is an odd smell in the hallways ( not sure if this is because it is pet friendly) and there always seemed to be bags of garbage and dirty towels in the hallways. The decor and furniture is very dated. Upon returning later in the evening we found that our room had not been attended to by housekeeping. I went to front desk to ask for clean towels and explained that our room had not been cleaned. The response was to only get me towels. They did not ask what room number I was in to maybe see why this happened. For the money I paid I would have expected much more. On the plus side there was plenty of parking and it was free. If in the area again I would look into other properties.
- Official Description (provided by the hotel):
- Newly-renovated! Residence Inn Novi has completed a renovation! Located off I-96, in the heart of Novi's entertainment and business district, our Novi hotel offers new apartment-style suites with full kitchens and 50% more space than traditional hotel rooms. Guests will appreciate our ideal location just steps from Emagine Movie Theater and Twelve Oaks Mall. We offer free perks you've come to love including hot breakfast and property-wide WiFi. Unwind on our outdoor patio and fire pit or splash with the kids at our indoor pool. Among the best hotels in Novi for international travel, the Residence Inn Novi offers TV Japan, Asian Market Items, and the Nikkei Newspaper. Enjoy the amenities and spacious guest rooms at the Residence Inn Detroit Novi that make it one of the top hotels in Novi. ... more less
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- Also Known As:
- Residence Inn Detroit Novi Hotel Novi
- Residence Inn Novi
- Novi Residence Inn