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“Farmington Hills, MI Business trip”

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Residence Inn Detroit Novi
Ranked #6 of 15 Hotels in Novi
Certificate of Excellence
Westmoreland, Tennessee
Level 5 Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Farmington Hills, MI Business trip”
Reviewed 27 April 2014

The suite room is very nice. They have full size coffee makers in the rooms.. Two tvs per room. Very clean. Staff was very nice... The breakfast was good... The mini dinners are very covenient.. Outside patio for smoking and grilling.. I had a really nice stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adenisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
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    37
    11
    5
    5
See reviews for
43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
Boca Raton, Florida
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 April 2014

Visited family and chose this hotel for its location, free breakfast and proximity to shopping. Nice large room, kitchen facilities were great. Bed was comfortable. Requested extra towels weren't provided and from desk sent up immediately. Location is convenient to great hopping, restaurants and entertainment options.

Minor improvements needed: dish soap would be nice; mattress in sofa bed was uncomfortable. drinking glass in bathroom dirty. Noisy water works/pipes.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABCM123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington Hills, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2014

A tragidy happened in my life, I had a house fire! The insurance company sent me and my family to the Residence Inn in Novi. Right from the start the staff treated us just like we were family and old friends. They caterred to all of our needs, let me have my two dogs so that I would not have to board them for three months. The rooms were very comfortable, and homey, which added in my relaxation. It is difficult to be away from home for as long as we have, but I would highly recommend staying at this Hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chattanooga, Tennessee
Level 5 Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 January 2014

We had a two room and a one room suite when we were in Novi on business and this hotel was excellent. The hot breakfast was good and the place was clean and comfortable. Will stay again if in Detroit area in future.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northwood, Ohio
Level 4 Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 January 2014

We stopped here this week due to a snowstorm that hit the Detroit area, but even more so, the Toledo area (where we live). Due to level 3 snow emergencies, we were not able to get home, so we stopped and stayed here for 2 nights. The room was nice. It was almost the same as the Homewood Suites that we have stayed in, only the bed was a queen size whereas the Homewood beds are Kings.

We got there right as the "dinner" was going on. We had planned on going out to get something to eat but were surprised at how good the dinner was, and super happy we didn't have to go back out in the snow since we had already been dealing with it for 2 days and had been on the road for quite a few hours already. The "dinner" the next night was supposed to be Italian from Carrabas, but due to a watermain break, they were closed and we had meatloaf and mashed potatoes instead. The meatloaf left something to be desired, but again, we didn't have to go back out to eat and brave the cold and snow.

The only problem we had with this hotel was that we found ants in our room in the kitchen area. The maintenance guy came down and looked at them, kinda blamed us for it, sprayed a little bit (but the spray smelled pretty bad), left the can of spray and left. We continued to have ants the rest of our stay. When we left, I went up to the front desk to return the can of spray and inform them that the ants were still there (where on earth were they coming from?). The girl at the front desk (Sarah), replied with, "We've already called our company!". She gave me this answer with some attitude and snatched the can off the desk. Um, that's not great customer service, especially for the amount of money we just paid for this room. Some kind of compensation would have been nice, or something to that effect.

Stayed January 2014, travelled as a couple
Helpful?
Thank ohnostargazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 4 January 2014 via mobile

The staff were extremely helpful and friendly. The suite was quite adequate although in no way luxurious. But then the rates were a bargain, so we didn't expect luxury. The breakfasts were quite good. The inn provides a light supper five nights a week, but the supper is not much. We enjoyed our stay and had no complaints. We will stay there again.

Stayed October 2013
Helpful?
Thank peterg534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trinity
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2013

Stayed at this Residence Inn twice while visiting family in the area. Nice hotel, good location to shopping and dining in the area.
Katy the gen'l manager was very friendly, helpful and professional to my family and me during our stays.
Nice breakfast in the morning as well.
Will stay here again when we come back.
Just wish they had king size beds!

Room Tip: Rooms do not have king size beds, only drawback of this property.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Detroit Novi

Property: Residence Inn Detroit Novi
Address: 27477 Cabaret Dr, Novi, MI 48377-3320
Region: United States > Michigan > Novi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Novi
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Detroit Novi 3*
Number of rooms: 107
Official Description (provided by the hotel):
Newly-renovated! Residence Inn Novi has completed a renovation! Located off I-96, in the heart of Novi's entertainment and business district, our Novi hotel offers new apartment-style suites with full kitchens and 50% more space than traditional hotel rooms. Guests will appreciate our ideal location just steps from Emagine Movie Theater and Twelve Oaks Mall. We offer free perks you've come to love including hot breakfast and property-wide WiFi. Unwind on our outdoor patio and fire pit or splash with the kids at our indoor pool. Among the best hotels in Novi for international travel, the Residence Inn Novi offers TV Japan, Asian Market Items, and the Nikkei Newspaper. Enjoy the amenities and spacious guest rooms at the Residence Inn Detroit Novi that make it one of the top hotels in Novi. ... more   less 
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Also Known As:
Residence Inn Detroit Novi Hotel Novi
Residence Inn Novi
Novi Residence Inn

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