My visit was pleasant, the hotel is beautiful, I would not stay there again due to a mishap with my credit card and being misinformed, but I would recommend anyone to stay here and get a suite. It is really nice...brand new hotel, very clean, room was clean. I booked this hotel on the same day of my intended visit. I was told by Teresa as long as I informed the desk when I arrived that I was paying in cash, my credit card would not be billed-they would only need a credit card to hold the room. I arrived and advised the gentlemen behind the desk, I was paying in cash. Not sure if he knew what he was doing, but when I gave him my cash, he advised me the hotel policy is to authorize the entire amount of the stay plus 20.00 deposit-total of 125.12. He stated, at time of check out, I can pay in cash. I found out at check out time, he actually billed the entire amount and also authorized the same amount-so now the hotel has been paid, the charge is showing as a debit, but they are also still holding 125.12.
- Official Description (provided by the hotel):
- Staybridge Suites Detroit - Novi, Michigan Extended Stay Hotels, Corporate Lodging, Long Term Stay, Relocations, Temporary Housing, Training Groups Situated on the Providence Park Campus, Staybridge Suites Detroit - Novi/Wixom is an upscale extended stay hotel with easy access to the many businesses and attractions in Novi, Wixom, Detroit, Plymouth, Livonia, Southfield, Canton, Farmington Hills, West Bloomfield, Ann Arbor, and Brighton. Our well appointed suites are designed to provide a friendly, warm, and homelike environment. All guest suites feature a kitchen with full sized refrigerator, microwave, stove top, dishwasher, private bathrooms, 42" flat panel HD televisions and more. Housekeeping services are provided Monday through Friday. Our hotel is staffed 24 hours, every day. We offer thoughtful complimentary amenities such as hot breakfast in the morning, wireless and wired Internet access, a complimentary evening social featuring appetizers, salads and soft drinks every Tuesday, Wednesday and Thursday. Our hotel also has a business center, fitness center, indoor pool and Jacuzzi, guest laundry room, barbeque grills, and basketball court. Staybridge Suites Novi is your home away from home, we pride ourselves in treating guests like members of our family. Guests can enjoy shopping at nearby Twelve Oaks Mall or boating and recreation at Metro Park. Attend events at Suburban Collection Showplace, less than 1 mi. From the hotel. ... more less
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- Also Known As:
- Staybridge Suites - Novi Hotel Novi