My wife and I have stayed here 4 times over the past year.
Alway clean rooms and professional staff.
Had an issue with noise on our first stay from people across the hall. Not a good nights sleep.
Mentioned it on leaving to attentive desk staff.
Got home to an e-mail from the front desk manager. Sorry for the problem and asked me to call next time we were in town and staying there.
Called them next time and they gave us an upgrade with breakfast. More than I expected or asked for.
I have alway found the Sheraton hotels to be good.
Front desk folks at Novi have always made me feel important and appreciative of our staying with them. Good customer service.
- Official Description (provided by the hotel):
- Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi adjoins nearby Farmington Hills, Northville and Livonia. Minutes from Twelve Oaks Mall, Laurel Park Mall and IKEA. Sounded by area restaurants, breweries and Target, Meijer, The Home Depot and much more. Suburban Showcase is 10 minutes away, Ann Arbor is 15 minutes from the hotel and just 30 minutes away is downtown Detroit attractions and the Detroit Metropolitan Airport. The Sheraton Detroit Novi, recently renovated offering 238 Deluxe Guest Rooms, is Pet-Friendly, Non-Smoking Hotel. Our hotel features over 21,000 SF of diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining and lounge. Featuring over 75 HDTV channels and On-Demand Movies. Complimentary WiFi for all SPG Members, no charge to become a member and begin earning Marriott and Starwood points. ... more less
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- Also Known As:
- Sheraton Detroit Novi Hotel Novi
- Sheraton Novi
- Novi Sheraton