Based on the rate, my expectations were lower for my recent stay at the Crowne Plaze Novi, but upon arrival, I determined my expectations should have been lower. I checked in without problem, but upon entering my room, I found the air to be blasting to a very cool 65 degrees. All over the room were the tent cards stating how "green" Crowne Plaza wants to be regarding towels, linen changes, yet they set the temperature to a very chilly, and wasteful temperature.
There were two pillows at the foot of my bed that didn't have pillowcases and the two pillows at the head of my bed, had ragged, old pillowcases, which I wasn't sure if there was supposed to be a nicer one on top of them. Needless to say, I put a towel over one of them to sleep.
There was an iron in the room, but no ironing board. And the tub spicket, was loss and when pulling the knob to operate the shower head, the spicket came off the tile and drooped.
The internet was also shoddy. It worked and then it wouldn't. I was in Novi for business and unfortunately I had to gain access, which proved challenging.
Disappointing stay at the hotel. When I checked out and mentioned the lack of pillowcases and lack of ironing board, the front desk person seemed to care very little.
- Official Description (provided by the hotel):
- Situated in the northwest Detroit suburbs, our hotel in Novi, MI is surrounded by dining, local golf, museums, and shopping. If you're traveling for business, take advantage of our close location to top companies in the area such as Nissan, Magna, Metalsa, and Toyota. While our free Wi-Fi access and Business Center help you prepare for a big meeting, our complimentary area shuttle gets you there on time. Few Novi, Michigan hotels can compete with our meeting facilities. With 9,200 sq f of space, we have room for any size event. The Epicurean Group is our exclusive caterer. When it's time to play, we are surrounded by the Fountain Walk Entertainment District and minutes from area attractions like Links of Novi Golf Course, Twelve Oaks Mall and Kensington Metro Park, where you can enjoy the outdoors year-round in Novi, Michigan. Our hotel's location is just a short drive from popular Detroit attractions: Ford Field, Comerica Park and the Henry Ford Museum. Your comfort is a priority at our hotel in Novi, MI which is why we provide the best in services and amenities. We offer year-round swimming with both an indoor and outdoor pool. You can relax in the whirlpool after a workout in the Fitness Center. With two restaurants, Deli Unique and fine dining No.VI Chophouse, you're sure to find something delicious! ... more less
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- Also Known As:
- Crowne Plaza Novi