Spent two nights while on vacation at the Crowne Plaza because we had friends in Novi, Michigan. I have stayed at Crowne Plaza's in the past and this one was recommended by others on this site, but it did not live up to my expectations.
We chose this area because it was easy to get to the Freeways and the Malls but next time I would check out the other nearby hotels. When we checked in, the front desk person was okay but not overly friendly. The hotel has been refurbished and you can see some very nice upgrades like the tile in the bathroom. But you can also see items that were not taken care of such as the bathroom door jam. It was all maked up. We did appreciate the luggage carts available to the guests.
The bed was a pillow top bed which we found too soft. We both woke up with shoulder aches. Be sure you like pillow tops! Our main complaint was the drapes. The room as sheer blinds that you can close but it let's the light in. Heavier drapes are on the window but they are sewn so you can't close them. They did give a clip so you can gather up the material and block out about 75% of the light.
We stayed both a Saturday night and a Sunday night. The elevator broke on Saturday after we checked in and was not fixed by the time we checked out on Sunday. I had to ask where another elevator was at. They did not indicate it on the sign that the elevator was broken.
There is a pool in the main atrium of the hotel. We did not go into but it looks small and a basic pool.
There is nothing special about the place; an average hotel for this class. We paid for a non-refundable night to get a special rate and booked 3 weeks in advance.
- Official Description (provided by the hotel):
- Situated in the northwest Detroit suburbs, our hotel in Novi, MI is surrounded by dining, local golf, museums, and shopping. If you're traveling for business, take advantage of our close location to top companies in the area such as Nissan, Magna, Metalsa, and Toyota. While our free Wi-Fi access and Business Center help you prepare for a big meeting, our complimentary area shuttle gets you there on time. Few Novi, Michigan hotels can compete with our meeting facilities. With 9,200 sq f of space, we have room for any size event. The Epicurean Group is our exclusive caterer. When it's time to play, we are surrounded by the Fountain Walk Entertainment District and minutes from area attractions like Links of Novi Golf Course, Twelve Oaks Mall and Kensington Metro Park, where you can enjoy the outdoors year-round in Novi, Michigan. Our hotel's location is just a short drive from popular Detroit attractions: Ford Field, Comerica Park and the Henry Ford Museum. Your comfort is a priority at our hotel in Novi, MI which is why we provide the best in services and amenities. We offer year-round swimming with both an indoor and outdoor pool. You can relax in the whirlpool after a workout in the Fitness Center. With two restaurants, Deli Unique and fine dining No.VI Chophouse, you're sure to find something delicious! ... more less
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- Also Known As:
- Crowne Plaza Novi