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“Great Stay!”

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DoubleTree by Hilton Hotel Detroit - Novi
Ranked #6 of 15 Hotels in Novi
mi
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great Stay!”
Reviewed 31 March 2014

I was amazed at the friendly service at this property, especially the Assistant General Manager and the breakfast attendant on Saturday morning. The hotel recently had renovations and the result is beautiful! Clean room, Great stay and loved the cookies!! My niece and nephew loved the pool and have already started begging us to bring them back! Thanks for making our weekend fun and relaxing!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 6 May 2014
Thank you for reviewing your recent stay with us! I'm glad to hear you received excellent service while you were here. Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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461 reviews from our community

Traveller rating
    202
    128
    58
    43
    30
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Livonia, Michigan
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 March 2014

I have stayed at the hotel for the past two years for a fundraiser and again this year! The staff is always very nice, comfortable rooms and yummy cookies when you check in! It is very close to all kinds of restaurants and shopping.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 6 May 2014
Thank you for your review and continued business! We look forward to seeing you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2014

Lobby is nice but rooms are dated - specifically the layout. The living area is cramped and dark - not an open concept like modern hotel suites. Previous guests dirty underwear was in bathroom before I checked in and still in bathroom when I checked out! Floor was not vacuumed during my stay - I had dropped a small tab of a piece of cardboard on floor - in plain sight on day 1 and it was still there in exact same spot when I checked out. I could have picked it up and thrown it in the garbage but wanted to see if housekeeping would address it. Of course they did not. Precor weight stack was missing an adjustment knob making the equipment inoperable during my stay. Had not been fixed by time I checked out. Not saying this is all that unusual which is why I rate this an average hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kenneth G. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 6 May 2014
We appreciate you taking the time to review your stay. I'm sorry to hear that your stay was not excellent. We strive to provide the best service possible. My apologies that we fell short of delivering that to you. I will be sure to share your comments with our staff to make improvements.
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Pune, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

Very nice hotel, value for money i would say. staff is extermly helpful and good. the hotel has small but clean warm water pool with a good gym / fitness centre. breakfast has limited options but good to have. The guest rooms as well as restaurant is good. they also have a small shop open 24 by 7 which is really helpful. The location is very good with malls and many other restaurants in nearby areas.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 293SRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 6 May 2014
Thank you for the review! We're happy to here your stay was enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, United States
1 review
Reviewed 24 March 2014

Great value for the cost. Clean, welcoming, nice restaurant-overall very nice facility. Restaurant staff very good. The warm chocolate cookie at check-in is a nice touch. Wireless Internet Signal was strong as well.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ramona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 6 May 2014
Thank you for taking the time to review your stay. We're glad you had an excellent stay and enjoyed your cookie. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastpointe, United States
1 review
Reviewed 12 March 2014

My daughter and I stayed at this hotel just for a weekend getaway and it was wonderful! The lobby was newly remodeled and it was beautiful! The hotel was very clean and the stay was just wonderful. They really went over and beyond the call of duty. We try to getaway every three or four months just to relax and I will definitely return!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 14 March 2014
Thank you for reviewing your recent stay! I'm glad to hear your experience was excellent and we look forward to seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bad Axe
1 review
Reviewed 12 March 2014

It was perfect for my wife and I. We had a very casual evening at a local eatery which was excellent and did some shopping at a local mall which was in excellent condition. We enjoyed our stay. If you are looking for a comfortable stay with quiet surroundings it is excellent.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, Manager at DoubleTree by Hilton Hotel Detroit - Novi, responded to this review, 14 March 2014
Thanks for the review! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Detroit - Novi

Property: DoubleTree by Hilton Hotel Detroit - Novi
Address: 42100 Crescent Blvd, Novi, MI 48375-1234
Phone Number:
Region: United States > Michigan > Novi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Novi
#4 Family Hotel in Novi
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Detroit - Novi 3.5*
Number of rooms: 148
Official Description (provided by the hotel):
Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more   less 
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Also Known As:
Doubletree Hotel Detroit Novi
Doubletree Novi
Novi Doubletree

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