The service was exceptional from the moment I checked in with the front desk agent Delana. The staff at this hotel takes great care in seeing to it that guests are comfortable and taken care of. In the dining room our server, Patience, was most courtesous and effiecent. The general manager, Keith Alexander, was in the lobby at all hours making sure everyone was taken care of. I loved the manager's reception in the evening and in the morning a large breakfast buffet is set up with many items to choose from, as well as an omlet station. I enjoyed the fitness room every morning... the equipment is new and their are plenty of machines. The large windows in the fitness room look out into the courtyard where I saw robins in the trees each morning. I used the hotel shuttle to take me to the nail salon in the shopping plaza nearby and also the guest computers in the lobby. The lobby, with the fireplace, bar and comforable furniture make the hotel most inviting. The only suggestion I have is that it would be nice to have self service coffee in the lobby. I will stay here next time I visit Novi.
- Official Description (provided by the hotel):
- Full service, upscale, moderately priced, suburban hotel. Spacious rooms and a very warm and inviting lobby with fireplace and lounge. Garden Cafe for Breakfast, Lunch and Dinner. Evening Room Service. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Hotel Detroit Novi
- Doubletree Novi
- Novi Doubletree