I got great service on check-in from Ruthie. I planned to use an eCertificate for a free night and was welcomed as a gold member. My room was #208, and there was an issue in the middle of the night. I was pleased with the response of the staff member. After 1/2 hour of extremely loud noise from the room next door (#210), I phoned the front desk near midnight and said I was concerned. I am not normally irritated by hotel noise, but it had gone on for quite awhile. I sensed many people were occupying the room next door, as I heard four separate showers taken and a lot of loud conversation. The front desk clerk apologized and said he'd check on it. Within five minutes, I heard him knock on the door of the room beside me and the noise immediately ceased. Oddly enough, it started again four hours later (similar - loud conversation, people knocking on doors or walls, and multiple showers taken). It occurred to me that there is a significant amount of road construction on 11 Mile, and that's the closest hotel. It's possible, although I am not sure, that the construction company may have rented a room or two for its workers to share to get rest between shifts. Other than that issue, which interfered with a good night's sleep, I would recommend the hotel. My suggestion would be that one should ask for a room on another level.
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- Also Known As:
- Courtyard By Marriott Detroit Novi Hotel Novi
- Courtyard Novi
- Novi Courtyard
- Novi Marriott