We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not What We Expected”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Bay Harbor Village Hotel & Conference Center
Ranked #12 of 15 Hotels in Petoskey
Reviewed 15 November 2012

This isn't the first time we've stayed at the Bay Harbor Village Hotel. My husband and I usually take a trip up to the Northern Michigan area atleast once or twice a year. We stayed at the hotel back in December of 2011. This was the first time we actually stayed at the hotel. We thought our reservation was for the Inn at Bay Harbor. The person who we assumed was the manager asked us if we would like to see a few different room types to see if we would like to stay here instead. We were taken away by this because; he went out of his way to bring business to this hotel. I'm not sure what kind of room we had, but it over looked the downtown area as well as the marina. To be honest it was a little bigger than what my husband and I needed, but we enjoyed it anyways. apon check out he gave us his business cards and told us to please visit again, but we lost it in the trip back home. Now onto this trip. We enjoyed our stay so much last time that we decided that we would come back again and say thank you to the gentlemen that helped us make our trip one we would remember for years to come. They must has gotten new managmenet because; this time around our stay was less than great. The room was dirty and out dated. when we tried to get a hold of managment they were no where to be found. We tried on more than once to get in contact with managment. It's crazy to spend the amount of money you do at a resort like this and not be able speak to a member of the managment team. We will not be back. We will be staying next door at the Inn at Bay Harbor next time.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Littlek_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 22 January 2013

Thank you for your return visit and follow-up comments. We acknowledge further development is necessary with respect to communication between members of our team and guests, other members, and management. Unfortunately, we fell short of expectations during your stay. We strive to provide a relaxing and comfortable stay to all while in Bay Harbor. We are working on updating our units to have a more consistent quality stay for all guests regardless of individual condominium unit decoration. We would like to invite you back as our guest this summer and reinforce your great memories.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (121)
Traveller rating
Traveller type
Time of year
Language

83 - 89 of 121 reviews

Reviewed 18 October 2012

We were impressed with the view, the level of comfort, and the immaculate room. We would definitely return to enjoy this "charming city" again! The "all you can eat" Perch at the Knot was some of the best Perch we have enjoyed. We dined up at the bar and the waitstaff were very attentive to our needs. This the first time we stayed outside of Charlevoix before flying over to Beaver Island and it was a short ride in to the airport. Thanks for starting out our adventure on such a wonderful note!

Marta and Eddie

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marta1274
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 24 October 2012

Please come anytime! Glad your adventure started off right!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2012

This hotel staff does everything they can to accomodate and make your stay one that you will never forget, and refer everyone too! We were blessed to have Rosemary Jackson, Hotel Manager make our stay one that we will remember forever! Our room was amazing, beautiful and looked out over Lake Michigan. Beautiful, grand and felt like you could just move in! Even the next day, Rosemary took us around the grounds and took pictures for us, to help make our trip even more memorable!!!!! Would recommend this hotel to anyone!!!!

Room Tip: The Higher the floorsthe more beautiful the views!!!!! But all rooms could see Lake Michigan!
See more room tips
  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 8 October 2012

Fabulous! We hope you come again when in the area. It was nice meeting you and showing you around our little bit of heaven.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2012 via mobile

A group of 6 of us decided to stay here during the ice n spice festival, we stayed in a perfect room overlooking bay Harbor lake and lake Michigan. The village area is like a city in itself, everything steps away, a perfect setting. The master br was fantastic, as were the two other rooms. All our rooms had great views of water and the beautiful homes in the area. The entertainment area was huge and very nicely appointed. We will be back again for sure. Everybody we met was extremely friendly and service oriented.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank scott m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 24 October 2012

So glad to hear about your wonderful trip! The Ice-n-Spice Festival is coming again to Bay Harbor, January 18th and 19th, 2013. Book with us now and bring some friends to share in the fun!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2012

We had family members from all over the US for a long wedding weekend staying at this hotel! Everyone commented on the clean rooms, beautiful views, excellent service of all hotel staff, and access to delicious meals to make this a comfortable and memorable family reunion! We would highly recommend this hotel to all looking for a high quality experience at a resort hotel! We are planning to come back! Thank you to Bay Harbor Village Hotel staff for excellent and caring service. Dr Jean Kanitz and Family

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DrJeanKanitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 8 October 2012

Great! So glad you had an opportunity to enjoy the entire village of Bay Harbor along with our hotel. We will be glad to host you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2012

A BIG Thank You to the Bay Harbor Village Hotel and Conference Center--to Rosemary and Megan for making our long weekend in Northern Michigan for a family wedding so homelike, so comfortable and we had sooo much fun!!!
From earlier this spring when we went looking for place to stay in the area for the wedding, Rosemary toured us and showed us the many combinations of room accomodations available to even a washer and dryer if our guests needed it-- right on to our actual arrival the communication was easy. Rosemary assisted us with some early check-ins to get in before we had to go to rehearsal time and only she knows the challenge of her flexibility of getting the bride and groom checked out!!!
We had some 50 relatives from all over--Hawaii, Calif , Florida and all over Michigan who were thus able to be in one location. we also chose one larger suite which gave us an area to gather. The rooms were so clean and the decor was unique in each one--the views from the windows were breathtaking, we had rainbows and sunsets to see--
Thanks to Megan for the set-up in the Conference center for a morning after brunch which was great.
Thanks to all for the wonderful memories----

Room Tip: because of the uniqueness of the physical aspects of the actual hotel set-up travelers need to resea...
See more room tips
  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank margo k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 8 October 2012

Outstanding! Thank you for staying with us. Your family was a joy to have as our guests. We look forward to the next time you are in Northern Michigan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2012

The accommodations were excellent and the rooms met the needs for all seven of us. It was nice to have the ability to cook our own meals or to go to the nearby restaurants. The rooms were located close to all amenities. The views of Lake Michigan, the downtown Village area, and the Yacht Club were spectacular; and the shopping and restaurants were so convenient. Overall It was a very pleasant place to stay and would return again.

Room Tip: If one wants the views of Lake Michigan, then go to the upper floors on the Maritime Side.
See more room tips
  • Stayed: September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary J, Manager at Bay Harbor Village Hotel & Conference Center, responded to this reviewResponded 8 October 2012

Wonderful! We and happy you came and look forward to the next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Petoskey hotels
3.3 mi away
Stafford's Perry Hotel
Stafford's Perry Hotel
#2 of 15 in Petoskey
842 reviews
2.4 mi away
The Apple Tree Inn
The Apple Tree Inn
#5 of 15 in Petoskey
468 reviews
2.8 mi away
Holiday Inn Express Hotel & Suites Petoskey
Show Prices
Show Prices
Show Prices
1.2 mi away
AmericInn Petoskey
AmericInn Petoskey
#3 of 15 in Petoskey
690 reviews
2.3 mi away
Hampton Inn & Suites Petoskey
2.6 mi away
@ Michigan Inn & Lodge
@ Michigan Inn & Lodge
#7 of 15 in Petoskey
758 reviews
Show Prices
Show Prices
Show Prices

Been to Bay Harbor Village Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bay Harbor Village Hotel & Conference Center

Address: 4160 Main St, Petoskey, MI 49770-8020
Phone Number:
Region: United States > Michigan > Emmet County > Petoskey
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 15 Hotels in Petoskey
Price Range: £124 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bay Harbor Village Hotel & Conference Center 2*
Number of rooms: 65
Official Description (provided by the hotel):
The Bay Harbor Village Hotel & Conference Center is situated on five miles of pristine Lake Michigan shoreline between Petoskey and Charlevoix, where an uncompromising standard of hospitality awaits you. We are just moments away from a variety of challenging golf courses, water sports activities, salon and spa services, and 3 winter ski resorts. Stroll our docks at the marina or attend one of our premier events. At Bay Harbor lifestyle abounds, if you are seeking fun and memorable experiences Bay Harbor has something for everyone!! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Bay Harbor Village Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bay Harbor Village Hotel And Conference Center
Bay Harbor Village Hotel Petoskey
Bay Harbor Resort Marina

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing