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DoubleTree by Hilton Hotel Port Huron
Ranked #1 of 10 Hotels in Port Huron
Certificate of Excellence
Reviewed 28 November 2013

Hotel services great, rooms very clean, beds quite comfortable. Restaurant not so great, food merely adequate, service acceptable, ambiance directed at yuppies. Bar crowded and noisy, must transit bar to get to dining area.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Lyle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 29 November 2013

Thank you for staying at the DoubleTree by Hilton – Port Huron. We are glad that you had an enjoyable time at the hotel. We look forward to welcoming you back again with a warm DoubleTree cookie!

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867 - 873 of 932 reviews

Reviewed 25 November 2013

Newly refurbished with all of the amenities. Friendly staff, good restaurant and very attractively priced. The hotel is located right on the St. Clair River and provides very nice views. The hotel was very quiet and we had an excellent dinner in the attached restaurant, The Freighter. The hotel also has a very nice gift shop with a wide variety of attractive and attractively priced merchandise.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Paul Eugene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 29 November 2013

Thank you for staying at the DoubleTree by Hilton – Port Huron! We are excited that you had an excellent stay at the hotel as well as having a delicious meal at Freighters! We hope that you will come back and see us soon.

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Reviewed 19 November 2013

This is a beautiful hotel on the waterfront. It's very quiet and clean, in spite of being right under the international bridge. The front desk and housekeeping staff were very helpful. We enjoyed the buffet breakfast, but the restaurant is noisy at dinner. We will definitely return to this hotel again and again.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Luciana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 22 November 2013

Thank you for staying at the DoubleTree by Hilton – Port Huron and for sharing your thoughts on your stay! A warm DoubleTree cookie will be waiting for you on your next stay with us!

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Reviewed 19 November 2013

We had a great view of ships & the lights of the Blue Water Bridge. The amenities in the hotel were top notch. The room was very well laid out & comfortable. Initially, we were going to stay just one night, but decided to stay a second night based on our experience. Keep up the great work!

  • Stayed: November 2013, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Susanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 22 November 2013

Thank you for staying at the DoubleTree by Hilton – Port Huron! The hotel offers great views of the St. Clair River as well as Canada! Thank you for sharing your experience with us and we are thrilled that you stayed two nights with us! Your comments are very much appreciated and will be shared with the staff. We look forward to welcoming you back again!

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Reviewed 17 November 2013

I stayed at this place when it was the Thomas Edison Inn MANY times. As other reviews will tell you, it was declining fast near the end. I am a big lover of this location and Port Huron, so I was very pleased when this hotel was purchased and renovated. I called for assistance in determining why there were three price points of king water view rooms. The first time i called it rang and rang and disconnected. Called back, the person seemed in a big hurry, said its only different in terms of the size of the room, then put me on hold for 5 minutes....and I hung up. Very unhelpful.

Upon arriving there was a VERY large rowdy group of middle aged women checking in. The woman at the desk, Ellen, was working as fast as possible to check them in. Apparently there was some confusion on dates, and the women were being quite difficult. She seemed to be handling the situation as fast as possible, but we stood there beside them a solid 10 minutes (no exaggeration) and the desk attendant didn't acknowledge us at all. She could have said, "be right with you" at the very least. A younger girl, I did not get her name, came around with two other guests from the hall (I'm not sure how they met up with her), she was friendly, acknowledged me, helped them, then me, and apologized for the wait. Great employee.

The room was very large. "Premium water view king". The TV seemed small for the room, could not see from the bed. Couch and chair were hard to get comfortable for two people. I was very surprised in a luxury hotel that I paid $150 a night that wifi is not complimentary unless you are a HHonors gold or diamond member. The bed was comfortable, if not a little too soft. Also in a room this size I would expect a mini fridge for guests to use. I mean what do they cost, $40? I had a statement placed under the door the morning of checkout. It said I could leave my keys and press a button on the phone for express check out. Not finding this button I dialed zero and was told they don't have that button. That language should probably be changed on the statement to avoid confusion.

Overall the hotel is much improved. Hallways and rooms gleam, love that the trees in the courtyard are gone, no impeded views. The elevators could use some new buttons, it makes it look worn out as they are still from TEI. The bathroom also lacked a vent fan. Pop machine didn't have a credit card reader, which was disappointing as I don't carry cash. The snack machines card reader wouldn't accept my MasterCard debit card. I did not check out the restaurant as the reviews here were mixed.

The hotel has some kinks to work out, but overall much improved. I will be back. Also very glad that Harker Street from Pine Grove now leads directly to the hotel.

Stayed: November 2013, travelled as a couple
Thank west_suburbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 19 November 2013

Thank you for staying at the DoubleTree by Hilton - Port Huron. We enjoy welcoming back guests that used to stay at the Thomas Edison Inn. I can understand your frustrating of trying to figure out the differences in the room types and trying to get an answer from our staff. We have experienced high volume of calls and sometime we need to put guests on hold to answer the phones and take care of guests at the desk. I do apologize for you being on hold for five minutes, I will be bring this to attention of our front desk staff.

The hotel does offer complimentary Wi-Fi, which is very rare for full service properties. You need to log onto ATT Wi-Fi to access the complimentary option. Next, time please ask the Front Desk if you have any questions on accessing it and they will be happy to assist you. All of our rooms have mini-refrigerators in the rooms along with microwaves. I am sorry that you had some difficulties finding these items in the room! We look forward to welcoming you back again.

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Reviewed 15 November 2013

Awesome place! Everything about our weekend was A+ (starting with the cookie upon check-in)! The staff were all very friendly, the fitness center had various and a lot of different machines/equipment, the pool was not too hot, not too cold. I would highly recommend the Double Tree Port Huron to anyone who comes to this area of Michigan.

  • Stayed: November 2013, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 19 November 2013

Thank you for staying at the DoubleTree by Hilton - Port Huron and for your recommendation of our hotel. Come back and see us again for another warm DoubleTree cookie!

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Reviewed 14 November 2013

We had a wonderful quick overnight stop here while on a long road trip. Our bed was fantastic and we both slept like babies. The river view from our room was wonderful, and we managed to see several large ships going down the river.
We only had two issues during our stay. The first was that the tub wasn't quite clean. I believe it had been cleaned, it just wasn't rinsed out completely (there was a powdery film all over it). It rinsed out fine though, and for our quick showers was great. Would love to come back and take advantage of the big tub that wasn't even mentioned as being part of the room!
The second was finding our way TO the hotel. The website directions posed problems as they've apparently renamed the streets since they were posted? So we tried our gps but it took us along the river in the front of the hotel, however there is no way to access the hotel on that side.
We finally made it though, and were glad we chose this hotel. The staff on the desk were friendly and welcoming and we had a wonderful stay.

Room Tip: The river view is definitely worth the extra price.
See more room tips
  • Stayed: October 2013, travelled as a couple
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Thank Celestya22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber B, Manager at DoubleTree by Hilton Hotel Port Huron, responded to this reviewResponded 19 November 2013

Thank you for your review of the DoubleTree by Hilton - Port Huron and for sharing the photos with future guests. Our Sweet Dreams beds are wondering and I am glad that you had an enjoyable stay! Thank you for sharing your concerns about the tub, I wil be sure to bring this to the attention of the housekeeping staff by making sure that they rinse the tubs out after cleaning them. Directions to the hotel can be confussing especially with the road construction. In order for guests to find their way to the hotel we will be updating our directions on the website so that guests can find it hassle free. Thanks again for staying at the DoubleTree by Hilton - Port Huron and we look forward to you staying with us again!

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Additional Information about DoubleTree by Hilton Hotel Port Huron

Address: 800 Harker St, Port Huron, MI 48060-3011 (Formerly Thomas Edison Inn)
Phone Number:
Region: United States > Michigan > Port Huron
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Family Hotel in Port Huron
#1 Business Hotel in Port Huron
Price Range: £64 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Port Huron 3.5*
Number of rooms: 149
Official Description (provided by the hotel):
Stay at the DoubleTree by Hilton Hotel Port Huron and you can enjoy spacious accommodations, modern amenities and a friendly welcome. We will even greet you with our delicious fresh-baked cookie upon arrival. Centrally located in Port Huron, Michigan, minutes from St. Clair County International Airport, this modern hotel is close to a number of Port Huron businesses including Domtar Paper Mill, Mueller Industries, Henkel and many companies related to the automobile industry. Enjoy easy access to Port Huron’s historic downtown area, with its specialty shops and waterfront eateries, the boardwalk and marina and the McMorran Place Sports & Entertainment Center.Each of the spacious guest rooms and suites at this Port Huron hotel feature modern amenities including; a 37-inch HDTV, a spacious work area, a microwave and mini-refrigerator, a comfortable Sweet Dreams bed, remote printing service and complimentary WiFi. Some guest rooms have balconies offering breathtaking views of The Blue Water Bridge and the St. Clair River. Wake up to a cooked-to-order breakfast every morning and enjoy classic American dishes in our relaxed hotel restaurant, Freighters. Maintain your exercise regime in the complimentary fitness center. Host a successful business or social event at this Port Huron, MI hotel with a variety flexible meeting spaces, including two spacious ballrooms, all offering complimentary WiFi and stay connected in the complimentary 24-hour business center. ... more   less 
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Also Known As:
Thomas Edison Hotel Port Huron
Thomas Edison Port Huron
Thomas Edison Inn Port Huron Mi
DoubleTree By Hilton Hotel Port Huron Michigan

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