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“Clean, New, Quiet Accommodation at DTW”

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Hampton Inn and Suites Detroit/Airport-Romulus
Ranked #1 of 26 Hotels in Romulus
Certificate of Excellence
Richmond, Virginia, United States
2 reviews
“Clean, New, Quiet Accommodation at DTW”
Reviewed 13 November 2013

Checked in for one night before attending a UM Football game. Staff was helpful and welcoming, shuttle bus from the airport was clean and timely, and room was very nice, clean, spacious and quiet. Breakfast was typical for a Hampton Inn, but definitely hit the spot before tailgating. Also, on Saturday morning the shuttle bus driver dropped us off directly at the rental car location, which saved us time and hassle. Definitely recommend if you need a pre-or-post airport room or want a cheaper option before you pay $300 for a crappy hotel in Ann Arbor. Thank you Hampton Inn Romulus!

  • Stayed November 2013, travelled as a couple
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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787 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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English first
midwest
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 November 2013

Usually I've had a great experience with Hamptons around the country, which is why I chose this one at the Detroit airport. Very noisy with airplanes coming going. Our bathroom was dirty, with dust, and hair in and around the bathtub and floor. Would probably not stay here again

  • Stayed October 2013, travelled on business
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Review collected in partnership with Hampton

Helpful?
Thank MarianAnka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolyn_mondry, General Manager at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this review, 14 November 2013
Thank you for your feedback. I understand that you were not completely satisfied and do apologize for the housekeeping problems you experienced. Unclean rooms and bathrooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay.

Again, I sincerely apologize if you went through any inconveniences and I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service you deserve. Thank you once again for your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawernceville, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 31 October 2013

Thanks to a great hotel who really made a difference for us in a difficult time the death of a family member. They made a difficult time more bearable. Great Service, Accomodations and Everything we needed for a weeks stay!

  • Stayed October 2013, travelled with family
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Review collected in partnership with Hampton

Helpful?
Thank Donnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 October 2013

This is a nice,pretty new hotel. The hotel's grounds were well cared for. The rooms were nice and very clean. The bed was very comfortable. The location was very convenient to the airport,interstate. The staff was very friendly. The rate was very reasonable.

  • Stayed October 2013, travelled on business
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Helpful?
1 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kawasaki, Japan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2013

You will get what you expect or even more for this price. It is very conveniently located just several minutes from the airport. When you use the hotel shuttle, find an ad board near the shuttle stop and call the hotel to let them know that you are waiting for a shuttle. It will make your waiting time shorter.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Akihiko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2013

Enjoyed our overnight stay and con venience of 8 days parking included.Quiet room, great breakfast, friendly staff. Hugh room to make it convenient travelling with a young child. Breakfast staff were very friendly and helpful as were the front desk staff. We would definitely staff with this hotel each time we travel.

  • Stayed October 2013, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock, Canada
1 review
Reviewed 26 October 2013

This Hampton always delivers during my monthly business travels. Rooms are clean and in good shape. Staff is friendly and efficient. Staff is helpful if any issues come up. Location is good. having a complementary breakfast on site is helpful and gets us on our way quickly

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Detroit/Airport-Romulus

Property: Hampton Inn and Suites Detroit/Airport-Romulus
Address: 31700 Smith Rd, Romulus, MI 48174-1976
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Romulus
#2 Business Hotel in Romulus
#2 Romantic Hotel in Romulus
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn and Suites Detroit/Airport-Romulus 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Discover comfort and convenience for Detroit and beyond at Hampton Inn & Suites Detroit/Airport-Romulus. Just off I-94 and I-275, our Romulus hotel is within a mile of Detroit Metropolitan Wayne County Airport (DTW). Take our free hotel shuttle to and from the airport. This hotel in Romulus, MI lies at the heart of Metro Detroit, within 20 minutes of downtown Detroit and 30 minutes from Ann Arbor, Michigan, making an equally great base for the industrial corporations of Motown and the University of Michigan campus. Whether you’re in town for business, to cheer on the NFL’s Detroit Lions, touring the Great Lakes, or simply catching a flight, you’ll find a warm welcome at Hampton Inn & Suites Detroit/Airport-Romulus. Relax in a comfortable guest room with a clean and fresh Hampton beds® and HD channels on the 37-inch LCD TV. Spacious suites feature sofa beds in the seating area, making this hotel in Romulus, MI a great family option. Accessible rooms and suites are designed for comfort. Get to work in the comfort of your room with free internet access throughout the hotel. Start the day right with Hampton’s free hot breakfast. Choose your favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. If you’re in a rush, just grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday. Consult the friendly team members for local Romulus restaurant recommendations. ... more   less 
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Also Known As:
Hampton Inn And Suites Detroit/Airport-Romulus Hotel Romulus

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