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Hampton Inn and Suites Detroit/Airport-Romulus
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Reviews (901)
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614
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4
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All reviewsdetroit airportgreat hotellarge roomtwo queen bedsshuttle servicewould highly recommend this hotelexcellent stayann arborpool and hot tubrental carclean roomsqwik parkbig boycomplimentary breakfastnice breakfastconvenient locationwould definitely stay here again
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636 - 641 of 901 reviews
Reviewed 14 November 2013

The Hotel is clean and fresh smelling and the work out room is nice new and clean. The pool is perfectly cleaned and temperature is good. I will stay here more often when traveling to Detroit to customers in town.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hampton
Thank Walter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

Checked in for one night before attending a UM Football game. Staff was helpful and welcoming, shuttle bus from the airport was clean and timely, and room was very nice, clean, spacious and quiet. Breakfast was typical for a Hampton Inn, but definitely hit the spot before tailgating. Also, on Saturday morning the shuttle bus driver dropped us off directly at the rental car location, which saved us time and hassle. Definitely recommend if you need a pre-or-post airport room or want a cheaper option before you pay $300 for a crappy hotel in Ann Arbor. Thank you Hampton Inn Romulus!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

Usually I've had a great experience with Hamptons around the country, which is why I chose this one at the Detroit airport. Very noisy with airplanes coming going. Our bathroom was dirty, with dust, and hair in and around the bathtub and floor. Would probably not stay here again

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hampton
Thank MarianAnka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carolyn_mondry, General Manager at Hampton Inn and Suites Detroit/Airport-Romulus, responded to this reviewResponded 14 November 2013

Thank you for your feedback. I understand that you were not completely satisfied and do apologize for the housekeeping problems you experienced. Unclean rooms and bathrooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards and that our guests are 100% satisfied with their stay.

Again, I sincerely apologize if you went through any inconveniences and I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service you deserve. Thank you once again for your comments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

Thanks to a great hotel who really made a difference for us in a difficult time the death of a family member. They made a difficult time more bearable. Great Service, Accomodations and Everything we needed for a weeks stay!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hampton
Thank Donnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This is a nice,pretty new hotel. The hotel's grounds were well cared for. The rooms were nice and very clean. The bed was very comfortable. The location was very convenient to the airport,interstate. The staff was very friendly. The rate was very reasonable.

  • Stayed: October 2013, travelled on business
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1  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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