I was very very very impressed by this hotel. I was booked here by Delta after missing a connecting flight due to a delay. First thing I thought was great is that the shuttle runs to and from the airport 24 hrs, every 30 mins, very convenient that you dont have to call and request one. one less hassle for distressed passengers and guests in general. I was also not expecting to stay somewhere so nice. was a very nice hotel. Check in was very quick and easy with the hotel voucher, staff was VERY friendly... all had smiles on their faces, enthusiastic ready to make guests happy. This made me feel a lot better after having such a frustrating trip. Last thing you need is a hassle at check in and a grouchy guest services rep. I was starving when I arrived because I had spent hours flying and trying to make other arrangements, and I heard that their restaurant was open until 12 midnight. I found that to be very impressive and extremely convenient because most places I have stayed the restaurants close pretty early, 10 or 11. I assumed by the time I arrived (11pm) AND it being a monday the restaurant (IF they had one) would be closed and i'd be without food, but I still had time to settle in my room and order something to eat, so i was very very pleased by this. The staff (and manager "KD" especially) were all extremely accommodating. I had a situation where I felt a strange man was following me around the hotel and to my room, and the manager KD came up to my room to assure me that I was safe, and told me that he would do all he could to make sure I was safe, even if it meant coming to walk the halls ever 30 mins. He let me know there were cameras watching everywhere, and that there would be staff members around throughout the night. He let me know where they'd be if I needed something. He even came to walk me downstairs in the morning when I left to catch my flight, helped me with my luggage, too. Being a 23 year old female stuck in a big city of which I'm unfamiliar, i felt very alone, nervous and afraid and I was really just amazed at the amount of effort the manager put into making me feel like i was right at home. I don't feel I would have received that elsewhere. While I was there I noticed that they have some nice amenities too... a really nice sundry store, indoor and i think outdoor pool too, hot tub... they have complimentary breakfast (wanted to stay for but my flight was too early).. they have a laundry service... really nice bar and restaurant with great hours... Also they have wonderful rates, $60 bucks even less. I feel you get so much here for the money. I would love to stay here again. I am very happy that I ended up staying at Wyndham Garden Inn especially since i never have before... Hard to believe ppl have had bad experience here. Would definitely recommend this place to anyone. Completely exceeded my expectations in just about every way. I look forward to booking with them in the future!
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