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Holiday Inn Express Romulus / Detroit Airport
Ranked #10 of 26 Hotels in Romulus
Certificate of Excellence
Reviewed 28 January 2014

I am a platinum member and tend to stay at holiday inn expresses exclusively.

Pros:
Nice breakfast spread
Frequent shuttles to the airport
fast interent
nice sized TVs
Friendly staff
Hardly any plane noise even though its right by the airport

Cons:
none

I would stay here again when in the area.

  • Stayed: January 2014, travelled on business
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Thank encore02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 7 February 2014

Hello Encore02,

Thank you for being a loyal IHG Rewards Club Platinum member and for taking the time to write your review. We are thrilled you chose to stay with us and enjoyed your stay overall. It is always rewarding knowing we have achieved our goal to provide our guests with a great stay! Thank you for your kind feedback, we hope to have the chance to accommodate you next time your in the Romulus Detroit Metro Airport area!

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140 - 146 of 177 reviews

Reviewed 27 January 2014

I stayed there for one night on the room 121, I was typing (working) in my lap top, then suddently a cockroach was walking in the tv furniture, really really nasty, they changed my room, but I do not recommend to be there.

  • Stayed: January 2014, travelled on business
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Thank Edward E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 11 February 2014

Dear Edward E,

First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back in the area.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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Reviewed 15 January 2014

We once again chose the Holiday Inn Express for the night before our flight out of DTW. It's in a great spot (right beside Qwik Park) and they offer amazing Park and Fly deals. We also stayed here the night we arrived back into DTW and got the Park and Fly deal on that night as well so parking our vehicle for the two weeks we were away cost us nothing. This hotel has very clean rooms and comfortable beds. Front desk staff are very friendly. Definitely will stay here again.

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank DittoExeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 21 January 2014

Hello DittoExeter,

We are so happy to hear that you enjoy our park and fly package. We know how stressful traveling can be and want to make sure that we can accommodate a stress free, inexpensive and secure park and fly package for all of are traveling guests. Thank you for complementing our clean and comfortable rooms. We understand when traveling some guests may not feel at home but at our property we aim to make every guests stay an unforgettable one! Thank you for choosing the Holiday Inn Express Detroit Metro Airport as your preferred hotel!
Thank you

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Reviewed 4 January 2014 via mobile

There are parts that need a little TLC (hallways, doors, etc) but it's clean. The front desk guy was overwhelmed with people and phones and still managed to be polite and make me feel welcome. I like the way the rooms are laid out. Sheets are clean and beds are firm

Stayed: January 2014, travelled on business
1  Thank FFcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 21 January 2014

Dear FFcouple,

Thank you for taking the time to review your stay with us. We have recently renovated the entire hotel including new furniture, wallpaper and carpet throughout the whole hotel. Although, as you noticed we have yet to replace our hotel room doors. Please be assured that we are currently planning on making that change and can't wait for the doors to match the rest of our fresh new appearance. We are glad you enjoyed the room layout and are always happy to accomodate our guests with a clean and friendly environment. We hope you choose to stay with us next time your in the Romulus Detroit Metro Airport Area.

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Reviewed 15 December 2013 via mobile

So I ended up stranded in Detroit for 24 hours because of an aircraft mechanical issue and delta put me up in this hotel for free. The wifi worked well and the room was big and clean. The bedding was alright, not luxurious but very adequate. The late night front desk guy was mediocre but the day staff was courteous. My flight out was at 9:20pm do I tried to get a late check out and the night desk clerk said no categorically, but when I called my corporate travel agency they managed to get me a 3pm checkout which helped and I pushed it until 4pm working with the housekeeping manager. I'm pleased, totally beats the prospect of sleeping in an airport.

Stayed: December 2013, travelled with friends
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 23 January 2014

Dear James D.,

We so pleased to hear that you were able to receive an extended check out. We love to accommodate all of our guests needs; late checkouts do always depend on our housekeeper’s schedule for that particular day. Check out time is at noon on a daily basis, late checkout is typically at 1:00 PM; the front desk staff cannot allow late check out until speaking with the housekeeper that is assigned to the individual’s room. Being an airport property we do know how stressful traveling can be, especially if your flight has been cancelled or delayed. We hope we were able to accommodate your needs to the best of our abilities and hope that we have the pleasure of having you as a return guest in the near future.

Thank you

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Reviewed 5 December 2013 via mobile

We stayed at this hotel because they allow pets and our typical hotel was already booked. It had recently been remodeled which was nice and definitely helped with the decor. However, there were a few areas overlooked with the updating. All of the doors were scratched up--like really bad and I was worried we ended up at a sketchy hotel. When we got in the room I felt better, but everything was just nice but not enough to make a lasting impression. I guess they didn't want to make it super nice since they allow dogs, which was nice and a huge life saver for us! The breakfast was typical hotel breakfast--so it worked but the sausage looked off--passed on that option. Overall it was decent, but wished for more nicer touches.

Stayed: November 2013, travelled as a couple
Thank Rossvacation27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 13 December 2013

Dear Rossvacation27,

Thank you for taking the time to review your stay with us. All guest feedback is much appreciated! We are glad to have had the chance to accommodate you along with your pet! Our property has in fact been completely renovated since the beginning of 2013. Throughout our extensive updating the one aspect we have not yet replaced is our hotel room doors. Please be assured we do currently have plans to finish this last touch very soon! We hope you choose us next time your in the Romulus Detroit Metro Airport area.

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Reviewed 23 November 2013

We recently made trip to an island for a weeks vacation and we needed to find a hotel close to the Detroit Wayne County airport for our trip there and back. We stayed on Friday Nov. 8 and on Saturday Nov. 16.
I would recommend this property every time.
Here are my reasons:
The property location couldn't be better.
The shuttle set up couldn't be better (there an back from the airport was quick and seamless)
Rate was reasonable as well and to top it all off we left our vehicle there for the whole we at no additional charge.
The property condition, although it was not brand new, was clean and fresh.
Breakfast in the morning was tremendous. They had all the regular items plus hot glazed cinnamon buns. Very tasty!
I have stayed elsewhere in the area and will not be staying anywhere else in the future when we travel.

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank JohnESSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExDTW, Front Office Manager at Holiday Inn Express Romulus / Detroit Airport, responded to this reviewResponded 3 December 2013

Dear JohnESSM,

Thank you for choosing our hotel and for taking the time to review your experience with us. We are beyond happy that our Park Sleep & Fly package option fit your traveling needs! We strive to help make each guests trip out of the Romulus Detroit Metro Airport as stress free and convenient as possible. We look forward to having the chance to accommodate you again!

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Additional Information about Holiday Inn Express Romulus / Detroit Airport

Address: 7680 Merriman Road, Romulus, MI 48174-1911 (Formerly La Quinta Inn )
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #10 of 26 Hotels in Romulus
Price Range: £71 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Romulus / Detroit Airport 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Whether you are traveling for business, leisure or a family fun filled vacation, here at the Holiday Inn Express Detroit Metro Airport we have got what you're looking for! Our amenities include free WIFI throughout the entire hotel, hot Express Start Breakfast, fitness center, business center, guest laundry and a sundry shop where you can refresh with snacks and beverages! Guest rooms are equipped with 32" flat screen TV's perfect for lounging around and relaxing, microwaves and mini refrigerators along with Bath and Body Works shower essentials. If you are looking to hold a small meeting/gathering we offer a 10 person max board room for rent based on availability. Due to our close proximity to DTW we offer a wonderful park stay and go package for our traveling guests! Our package includes your one night stay at the hotel along with 8 days free parking in Qwik Park;which is located directly behind our hotel. We provide a 24/7 service shuttle to and from the airport which is operated by Qwik Park. Shuttle pick up and drop at DTW is located at ground transportation level approximately every 10 minutes. ... more   less 
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Also Known As:
La Quinta Inn Detroit Airport Romulus Hotel Romulus
La Quinta Romulus
Romulus La Quinta

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