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“Property needs allot of attention!”

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Howard Johnson Romulus Detroit Metro Airport
Ranked #19 of 26 Hotels in Romulus
Level 4 Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Property needs allot of attention!”
Reviewed 28 July 2014

This property is 2 minutes fom the airport. Good prices, good breakfast. The rooms need attention though. The general cleaning seems fair, but along all the walls there is built up dirt that could easily be cleaned by using the corner tools on a vacuum, but looks like it has never been done. Our sheets & blankets had stains on t hem & cigarette burn holes. The furniture neefs steam cleaning bad! Very ground in filth on the chairs. The outside siding is caked with dirt eveywhere. I don't understand why an owner would not pressure wash that. First impressions are very important to guests. Our bathtub wouldn't drain either. I contacted maintenance but no one showed up. Could be a great hotel, but the staff & management clearly don't take cleanliness seriously. I wouldn't stay here again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gpitchure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sarnia, Ontario, Canada
Level 6 Contributor
320 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed 24 July 2014

Our previous stay was in April and was satisfactory. Our room this time was in the same area, but was in poor condition. It was in need of a good clean and had a strange smell. We let the front desk clerk know, but he seemed totally uninterested.

Also, for the second time, we did not receive our 3 a.m. wake-up call. If not for our iPad alarm, we would have missed our flight. We informed the clerk (same one) and he said the system was working, so he wasn't sure what had happened. Again, no concern on his part.

This hotel is close to the airport parking lot and for that reason we can tolerate one night here, but the hotel is in need of serious cleaning and decorating.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank LeeMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Romulus
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

TV was full of static with no local broadcast channels. Bed was uncomfortable, but price, location and shuttle was nice. Shuttle driver was kind enough to drop me at nearby restaurant for dinner.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Donald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level 6 Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 July 2014

We stayed here last year and had a room in the building where as this year we had one facing the parking lot. Last years room was good and I gave it a good review, good price, easy check in/out, free breakfast. This year, the parking was @ the hotel not across the street, Issue one, was they said to call when our flight arrived to get picked up by the shuttle. Well, there was no 1-800 number only their reg one, and not being from the US, couldn't use our cell phones ( data/roaming/long distance charges) and the list of hotels on the screen in the lobby by the shuttle pick up didn't include Howard Johnson. * you can call any of the hotels on the screen, a phone is connected to the panel and will call which ever one you pick. So we waited and waited and the shuttle never came so I had to go back into the airport, and after taking to an employee about a free phone to use ( the payphone took out change and didnt let us make the call) the airport employee let me call the hotel. The shuttle bus was real full.. out of 5 of us only 3 got on and that was my younger son sitting on my older son's lap ( safe??)... get to the hotel, check in was fine, lady at the counter was friendly and had put us in rooms side by side ( we had 2 booked) and asked if we had been there since the remodel. I said no but the lobby did look good. She said that I'd see a difference ( So I was thinking hey we get redone room) Mistake. Issue #2.... rooms were facing the parking lot, 2nd floor, walkway open to the parking lot. Opened the door to the 1st room and it smelled of something... not a make you sick smell but still a smell, 2nd room was the same. We turned the air on to get some air moving and it made it worse. The beds were clean, but there was old shaving cream on the one door frame going into the bathroom and dust all around the baseboards, the bathroom light in the one room would go off by itself after while, nothing like going to the bathroom in the dark and the switch is outside the bathroom.
Overall, we slept there... got up and left. For $49 and $74 park and fly not bad, but thinking of the first time we stayed compared to this time.. and considering they have had upgraded to the lobby, eating area etc..I expected it too be the same as last time or better.... not worse. Will we stay again.. probably not. * there is the sound of the airplanes but you are by an airport... that didn't bother us.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank katts9903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Romulus Detroit Metro Airport

Property: Howard Johnson Romulus Detroit Metro Airport
Address: 31119 Flynn Dr, I-94 Exit 198, Romulus, MI 48174-2239
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 26 Hotels in Romulus
Price Range (Based on Average Rates): £
Hotel Class:2 star — Howard Johnson Romulus Detroit Metro Airport 2*
Number of rooms: 130
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Also Known As:
Howard Johnson Romulus/Detroit Metro Airport Hotel Romulus
Ramada Romulus
Ramada Detroit Metro Airport
Romulus Ramada

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