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Clarion Hotel Detroit Metro Airport
Ranked #13 of 26 Hotels in Romulus
Reviewed 3 September 2013

Stayed the night before our flight and the main floor room was just fine. The night we got back in Detroit we stayed one more night and this was upstairs. There are no elevators so be prepared to carry heavy bags up a flight of stairs.The air conditioner did not work properly in the room and the hotel lobby and cafe was beyond stuffy and hot.

Great deal on the Park, sleep and fly package!

Room Tip: We found the rooms facing the courtyard were much quieter.
  • Stayed: August 2013, travelled as a couple
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Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this reviewResponded 26 September 2013

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We do apologize for the inconvenience that you experienced on your second night at the Clarion! We are making changes and are going to be installing an elevator with in the next month or two. We sincerely hope that you will come back and stay with us again in the not too distant future and let us know if we have successfully improved upon our services.

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241 - 247 of 397 reviews

Reviewed 28 August 2013

My wife and I spent the night here the night before our flight from DTW. We chose this hotel not only because of the great price, but also because the parking included is with Airlines Parking, which is our parking of choice when flying from DTW. Airlines Parking has great service and shuttles, and the cars are parked in a secured gated lot.

As for the hotel itself, it is clean and well appointed. The room was clean and nice. It had an in room safe, microwave, and refrigerator. Beds were basic, but comfortable.

The front desk staff was friendly and courteous.

The best surprise was dinner in the hotel restaurant. We didn't have high expectations, but were happy to discover the food was excellent, quickly served, and reasonably priced. Our server, Jean, was attentive and prompt, and very friendly.

All in all, I would highly recommend this hotel as a choice if you need a great deal on a room the night before your flight with excellent, safe parking.

  • Stayed: August 2013, travelled as a couple
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Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this reviewResponded 26 September 2013

Thank you for your feedback on our hotel, we appreciate that you took the time out of your day to share your feedback with us! We are pleased to know that your stay here at our hotel was pleasant and comfortable. We are also pleased to know that our restaurant was a nice surprise for your wife and yourself. We hope to see you in the not too distant future!

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Reviewed 24 August 2013

We were more than satisfied with our stays. We booked rooms on first floor so no elevator issues. We did not experience any noise from aircraft. The free shuttle service was a perk. The continental breakfast provided a generous offering- much more than I have had at comparably-priced lodgings. The staff was friendly, including cleaning staff. Clarion offered more than what we expected for the budget price.

  • Stayed: August 2013, travelled with family
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2  Thank Lou Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this reviewResponded 26 September 2013

I would like to take this opportunity to thank you for staying at our hotel and taking the time out of your busy schedule to give us feedback on your stay here at the Clarion. We are extremely pleased that your had a satisfied stay and that our staff was friendly and accommodating! We hope to see you in the future!

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Reviewed 20 August 2013

We've stayed at several park and fly hotels and this one didn't measure up whatsoever in terms of soundproofing.
We fully expect to hear airplanes due to the hotel's vicinity to Metro Airport. However, we didn't expect to hear a great deal of noise, all night long, from the adjoining rooms, hallway, and parking lot. I would have never imagined that a hotel could have such shoddy soundproofing.
The park and fly service was fine and our room was clean. However, because of the soundproofing problem, there's nothing that will draw us back for a repeat stay.

  • Stayed: July 2013, travelled as a couple
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1  Thank CaribbeanDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

The desk clerk at check in was professional, friendly and helpful. The room was clean and very nice. The televisions need updating to flat screens like the Ann Arbor and other choice hotels I have stayed in. We couldn't even plug in our dvd player. Other Clarions and Choice hotels offered free hot breakfasts but this one charged $ 5.95.

  • Stayed: August 2013, travelled as a couple
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Thank diamondlimousine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this reviewResponded 26 September 2013

Thank you for taking the time to give us feedback on your stay at the Clarion! I would like to take the opportunity and apologizing for the inconvenience of not having the updated televisions! We are actually getting all plasma TV’s this week, so each room will be updated with the brand new TV! We hope to see you again in the near future!

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Reviewed 18 August 2013

I stayed here after I had a layover flight canceled. Delta routed me here after a canceled flight and the receptionist was very nice and had me checked into a room in under 3 or 4 minutes. After getting some food at the restaurant inside which was much better than the airplane food I was getting. Went upstairs and after a 11 hour flight and 3 more hours on the tarmac I was ready for some sleep. Room was clean as well as the sheets. Slept Well, quiet room. Coffee maker in the room which was good. Free breakfast from Delta at their restaurant for my troubles and a free shuttle to the airport at 15 minute intervals. All in all not a bad stay, I just spent most of my stay there sleeping.

  • Stayed: May 2013, travelled solo
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Thank Noah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this reviewResponded 26 September 2013

Thank you for taking the time to give us your feedback of your stay here at the Clarion! We are pleased to know that you had a great night’s sleep!! We hope to see you again in the near future.

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Reviewed 14 August 2013

This hotel is good for its price range: a not-so-great continental breakfast was included (with the upgrade to hot breakfast buffet being cheap, 5$ or so) and wifi was included, the room was spacious and clean. The only downsides: (i) the communication with the hotel was not great (I sent them two emails to inquire about something and never received a response) and (ii) the shuttle pick-up from the airport was very slow even after calling them (I only needed to wait 25 minutes ,but others waited 1 hr)

  • Stayed: July 2013, travelled on business
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Thank robertzimbardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Detroit Metro Airport

Address: 8600 Merriman Rd, Romulus, MI 48174-1918
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 26 Hotels in Romulus
Price Range: £50 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel Detroit Metro Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Clarion Hotel in Romulus, Michigan; recently renovated with a New Lobby, a New Elevator, All New Guest Rooms, a world class restaurant and bar, and a New Pool. Conveniently located just 2 minutes from DTW airport. Other amenities include a complementary 24 hour shuttle service to and from the airport, complementary wireless internet, microwaves and refrigerators in room, and a complementary breakfast included. We welcome you to come and experience the Clarion Hotel's commitment to your complete satisfaction. ... more   less 
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Also Known As:
Clarion Hotel Romulus
Clarion Detroit Metro Airport
Clarion Romulus
Romulus Clarion

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