Yes, this hotel is a bit dated, but doesn't feel neglected by any means. The room was fine, clean and quite, everything was working, including fairly quite heater. The staff was friendly, the lobby and breakfast area were cozy and comfortable. Fresh smell, a lot of natural light in common areas, I liked fast Internet as well. It's also perfectly located - just far enough from the highway to be quite.
I didn't give 5 stars due to a couple issues:
1. I found this hotel on Priceline but the lady at the lobby couldn't give me that price, so I had to spend a few minutes to pay for the room online. It's not a big deal, but since I presented the online price, would be nice if they could just match the price at the lobby - a lot of hotels do that and it saves time. However, she was very polite, let me check out the room and patiently waited for my payment.
2. The breakfast time ends at 10 am and when we came down around 9:30 am, they were out of coffee and donuts and their advertise "make your own waffle" thing didn't go well because the waffle batter was clogged and going "really really slow". There was some other food still left and we didn't go out hungry, but that was just not professional.
So yes, a bit not perfect, but we had great rest and liked the place.
Overall, this hotel is a great value, I would stay there again, no problem.
- Official Description (provided by the hotel):
- The Clarion Hotel in Romulus, Michigan; recently renovated with a New Lobby, a New Elevator, All New Guest Rooms, a world class restaurant and bar, and a New Pool. Conveniently located just 2 minutes from DTW airport. Other amenities include a complementary 24 hour shuttle service to and from the airport, complementary wireless internet, microwaves and refrigerators in room, and a complementary breakfast included. We welcome you to come and experience the Clarion Hotel's commitment to your complete satisfaction. ... more less
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- Also Known As:
- Clarion Hotel Romulus
- Clarion Detroit Metro Airport
- Clarion Romulus
- Romulus Clarion