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Clarion Hotel Detroit Metro Airport
Ranked #12 of 26 Hotels in Romulus
Frankfurt, Germany
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent stay!”
Reviewed 11 May 2014 via mobile

I got bumped by delta but in the end all for the best.

Very nice new hotel, great staff!

I lost my iPhone charger and was able to borrow an iPhone 5 charger for free at the hotel. Check in was fast easy and very convenient. The staff is perfect. They are nice, offer free late check out (2pm instead of noon)

The bar is well equipped and the staff is also very nice. Prices are very fair.

There is a speedway gas station next to the hotel, actually right in the parking lot and they offer a killer pizza for a killer price. I chose like 6 individual toppings and only paid 10$.

I give them 5* ! Very nice rooms, big screen TV, perfectly clean, nice beds. I couldn't ask for more and the rates are cheap!

Stayed May 2014, travelled on business
Helpful?
Thank Mbs1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 15 May 2014
We here at the Clarion Hotel are very pleased to know that you enjoyed your stay here! We take pride in ensuring our guests enjoy their stay. We hope to see you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Madison, WI
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 March 2014

Airline booked room at discount rate of $59. Wouldn't want to have paid more. May have been up to expectations for Clarion 20 years ago. Not so much today. Needs rehab. They've made a few minimal upgrades like curved shower rod and a granite lav top. Tub didn't drain until morning.
Quality food at continental breakfast was marginal. I had a poor quality bagel. Companion had a poor quality English muffin. A clear case of the buyer of the food not eating it. And, the consumer not paying for it. This is typical of lower end hotels. Expect better at Clarion.
Located 6 minutes from terminal for morning flight trumps negatives for an overnight due to missed connection. Otherwise, I'd look elsewhere. I was a bit surprised to be directed to the stairs rather than an elevator. Not bothered by it. Just surprised.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RalphSpoilsport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 15 May 2014
At the Clarion Hotel, we take pride in ensuring our guests satisfaction. Unfortunately, we did not meet your or our own expecations. As a testament to our stive for perfection, we have taken stpes to ensure that everyone will enjoy their stay here. We hope to see you in the near future, so that we may provide you with the service you deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton Twp. MI
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 March 2014

Booked the room for an overnight stay for a early morning flight, the hotel staff was very helpful and courteous during check in. The room was clean and the bed was comfortable. The shuttle was ready at they times specified. I would stay here again.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KayJay1mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 25 March 2014
We are very pleased to know that you enjoyed your stay here at the Clarion Hotel and we hope to see you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hensall, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2014

We had booked a room here to have a good rest before our flight early the next morning. We had a few delays at the boarder as we were coming from Canada which brought us to about 2am arrival. Late check in was no problem, and the front desk rep was quick to get us our room and very friendly. The only major down side was that there was no elevator so we had to lug our bags to the second level. Room seemed clean except for the condom box behind the toilet which was nasty. Other than that a quiet rest before a hectic day in the airports.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suz1300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 19 March 2014
We are very pleased to know that you enjoyed your stay here at the Clarion Hotel! We want to apologize for what you found in your room, we will ensure that will not happen again. We hope to see you in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oil Springs, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 March 2014 via mobile

I had booked this hotel for my mother and aunt for the night before their flight. They are in their 70's and had heavy luggage which wouldn't be an issue if there was an elevator. The staff did not offer to assist with their luggage. Thankfully some nice gentleman were Good Samaritans and carried their luggage up the stairs for them. Big thanks to these men. But the next morning they had to drag the luggage down by themselves. It would have been nice had the staff offered some assistance to them so in the morning they would have felt they could have called for assistance. The hotel other than this was worth staying at.

Stayed February 2014, travelled with family
Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 10 March 2014
Janet,

We aplogize that your relatives had to carry their bags down the stairs. If they would have called down to the front desk, the front desk notifies a designated person who will be more than happy to bring down the luggage. Just an fyi, there will be an elevator with in the next couple of months.

Thank you for your feed back and we hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Thomas, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 March 2014 via mobile

We stayed here one night before starting our family vacation. The stay was wonderful! The food was very filling, and there was plenty of food available. The staff was very welcoming and helpful. We would stay here again if we were in need of a hotel within this area :)

Stayed March 2014, travelled with family
Helpful?
Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, General Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 10 March 2014
Katie,

We are very pleased to know that you enjoyed your stay here at the Clarion! We are also pleased to know that the staff were kind and helpful as well as the food being filling! We hope to see you in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St.Thomas, Ontario
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2014

rooms were very comfortable the staff very helpful. Only stayed one night but wouldn't hesitate to go back. The food in dining room was good. Its located minutes from Detroit airport. The parking was just across the street it took only minutes to get us to the airport

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ronney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cynthia H, General Manager at Clarion Hotel Detroit Metro Airport, responded to this review, 27 February 2014
We are extremely pleased to know that your stay here at the Clarion Hotel was enjoyable! We hope to see you here again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Detroit Metro Airport

Property: Clarion Hotel Detroit Metro Airport
Address: 8600 Merriman Rd, Romulus, MI 48174-1918
Phone Number:
Region: United States > Michigan > Romulus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 26 Hotels in Romulus
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Hotel Detroit Metro Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Clarion Hotel in Romulus, Michigan; recently renovated with a New Lobby, a New Elevator, All New Guest Rooms, a world class restaurant and bar, and a New Pool. Conveniently located just 2 minutes from DTW airport. Other amenities include a complementary 24 hour shuttle service to and from the airport, complementary wireless internet, microwaves and refrigerators in room, and a complementary breakfast included. We welcome you to come and experience the Clarion Hotel's commitment to your complete satisfaction. ... more   less 
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Also Known As:
Clarion Hotel Romulus
Clarion Detroit Metro Airport
Clarion Romulus
Romulus Clarion

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