We booked a Jacuzzi suite with a king bed and a pull out couch. When we arrived, we were informed our suite had been booked and was currently occupied by different guests. Leaving myself and three others to stay in a different room and share one king bed. Then when we arrived to our room the jacuzzi tub was dirty, and we had to scrub it out. It's a good thing we brought our own cleaning supplies. Never once did the staff apologize while were there. When I called to speak with the manager she was less than desirable. She continued to make the statment " I am unsure what you would like me to do for you", and never once did she even apologize for the mix up. Do to the room mix up, dirty jacuzzi, and rude staff, I was very upset, and will not be staying there again.
- Official Description (provided by the hotel):
- Welcome to the Days Inn & Suites by Wyndham! Our hotel is near St. Clair Lake and puts guests close to water recreation, and our Roseville hotel also boasts the best service in town.A location near Highway I-94 and the downtown area means there's always something exciting happening near our Roseville hotel. We're close to Canadian borders, near shopping malls and plazas, and many of our guests cross the border just to take advantage of great deals. We're also near banquet and reception halls, and our friendly staff is happy to work with larger groups.For a friendly hotel near Metro Beach, you can count on us to provide the service and quality you deserve. Our Roseville hotel features an outdoor pool during the summer, the perfect place to relax after a day of exploration. Near St. Clair Lake, popular for boating and fishing, outdoor lovers feel right at home.A hotel near the Joe Louis Arena makes it easy to catch a game or special event. At this Roseville hotel, guests are near downtown Michigan casinos like Greektown, MGM(R) and Motor City Casino(R). When you stay at a hotel near Comerica Park, you're right in the middle of all the action. The Selfridge Air Base is in the area, and travelers come from around the region for the epic air shows.With a superior location, our Roseville hotel is 15 minutes from the Canadian border and welcomes many guests for shopping, dining and sightseeing. Business travelers with hospitals like Beaumont, St. John, and Mount Clemens General consider us their home away from home. If you're in town for work with tech crews, electric crews, painting crews or construction crews, your commute will be easy from our property. Service men and women with the 378th Michigan Battalion and Selfridge Air Force Base are also regular guests. Reserve your next stay at Days Inn & Suites and enjoy a great value! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Georgian Hotel Roseville
- Best Western Georgian Hotel
- Best Western Roseville
- Roseville Best Western