The hotel smelled of cigarette smoke from the time I opened the front door to my room. I thought it must have been the person smoking outside that caused it but that was quickly dispelled. The smell never left and when we came back later that day, I had more issues.
I was quoted a 75% off through WyndhamRewards. We arrived at 2am on a Monday morning and got checked in. I didn't realize until we were out and about that afternoon that I was charged the full amount, instead of the promised discount. When I asked the front desk clerk, I was told that I have to contact Wyndham in order to get the price difference refunded to me.
Both issues were hard to ignore. Since I do not smoke and neither were the people with me, I had to look for another hotel. Luckily, I found a Microtel just around the corner that was a pleasant surprise. If not for the misleading 75% off, I would have probably ended up there.
I called Wyndham on Monday afternoon and was told that I will get a call back within 24 hours. I'm still waiting for that call 4 days later and as of this review.
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