Ok, I realized that when I called the last minute on a Thursday, for a next day arrival on Friday, I was taking some risks. We got there on late afternoon and checked in. Everyone at the desk was friendly and helpful. What I liked... was the staff. Although at times they were limited, they worked hard to please and they did for us three times. Twice to help the get Direct TV on and once to move us to another room as the first room had an overwhelming musty order. It was done quickly and with a smile. What I didn't like...was the lack of detail by management. Carpet in our first room was loose and bunched up. Wallpaper was coming loose in bathroom and in room itself. I noticed the parking lot was freshly coated but the buildings need fresh paint as they were peeling and fading. The carpeting on outdoor stairways to the second floor were raveling apart. Besides not looking good, someone could trip and get hurt. Now the breakfast. If your going to use this as a feature draw, better back it up. I sat and watched only one staff member rush back and forth and continue to fill the hot food as well as the cold drinks as people stood in line. She could hardly keep up. Some were patient and some were not. There is some need for better preparation and help here. I also notice no one at front desk at that time. So i assume she was doing double duty. Details. Windows in breakfast room needed cleaning as well as some sprucing up. There's more than just depending on a flat screen TV. I use tripadvisor a lot and wont give you guys a second look next time. You have too much competition.
- Official Description (provided by the hotel):
- Cedar Hill Lodge is on US-2 at the top of the hill leading into beautiful downtown Saint Ignace. Walking distance to restaurants, ferry lines to Mackinac Island, shops, and downtown attractions. Offering more than just a place to spend the night -- come relax with us and enjoy our amenities, including: Heated Indoor Pool and Hot Tub, Free Hot Breakfast, Wifi, Courtyard Garden with Views of Mackinac Island, Bonfires, Grills and Picnic Tables, Volleyball, Tetherball, Shuffleboard, Large Lawn with Lawn Games, Rooms with Private Balcony, Family Suites and Adjoining Rooms available. We are pet friendly, with designated pet-free rooms too. Conference room. Free parking. Parking space for trucks and trailers. Free shuttle to ferry lines and casino. Come relax with us at Cedar Hill Lodge! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers and getaroom.com so you can book your Cedar Hill Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.