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“Great location and friendly staff”

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Holiday Inn Express St. Joseph
Ranked #1 of 6 Hotels in Saint Joseph
Certificate of Excellence
Reviewed 30 June 2014

We stayed here for a weekend and enjoyed the location and the friendly staff. Room was clean and the bed was very comfortable. A hot breakfast was an added bonus. The kids enjoyed the pool, although there seemed to be a lot of chlorine in there. The location can't be beat. There is a lake view across the street and the hotel is a short drive from downtown St. Joe. We would stay there again, although its a bit pricy, but that's expected during their busy season.

  • Stayed: June 2014, travelled with family
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2  Thank Meredith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, General Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 8 July 2014

Thank you for taking time to post you review "Great location and friendly staff'. We realize there are many hotel choices in our area and appreciate you and your family chose to stay with us while visiting the Saint Joseph area. Also, your review was shared with our maintenance staff regarding the pool chlorine to ensure this experience is not repeated. We look forward to seeing again and hope you and your family have a wonderful summer!
Sincerely,
Marc LaRoux
General Manager

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Reviews (324)
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178 - 184 of 324 reviews

Reviewed 12 June 2014

We reserved the Presidents suite because it was so reasonable. It had a separate bedroom, kitchen area, huge bathroom with whirlpool bath and separate shower, couch and tv area. For the price it was great. Everything was clean and pleasant but there were a number of broken tiles in bathroom which could use some attention. The breakfast was over at 9:30 am so we were too late to enjoy but I noticed some tasty bacon. Next door there was a new restaurant with lots of outdoor seating worth trying for lunch to dinner. Otherwise beautiful downtown St. Joe is only 2-3 miles away. St. Joe is great in the summer just charming.

Room Tip: Choose presidents suite
  • Stayed: June 2014, travelled with friends
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1  Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 17 June 2014

Dear Beth M.,

We are glad you found your room great and enjoyed the breakfast offering. The new restaurant located next door is a wonderful addition to our hotel with excellent feedback from our guests. The tile condition was brought to our maintenance department's attention and has since been addressed. We truly appreciate you taking your time to post your comments and hope to see you soon!
Sincerely,
Marc LaRoux
General Mamager

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Reviewed 30 May 2014

My wife and I stayed here for 4 nights and really enjoyed ourselves. Upon checking in we were informed out room was on the first floor. We asked if we could get a floor up higher and the hotel concierge Sonia (Sonja?) went above and beyond to accommodate us. The hotel was booked to capacity so she could have easily just told us no, but instead she worked some magic and was able to arrange us with a room on the 3rd (top) floor. From our room we could see the lake. The room was clean, had a foldout sofa sleeper, mini-fridge, sink, etc. The breakfast was very good. There was a pancake machine, sausage, eggs, biscuits, gravy, usual bagel/bread assortment, cereal. All very good.

The hotel was quiet and the staff was very nice and courteous. The pillows on the beds were not the best, but I'm picky about all hotel pillows (they are never near firm enough). The bed mattress was also fairly soft. The indoor swimming pool was a little cold but it was relaxing after spending a day on the beach. It was nice to have ample parking and the hotel is just a few minutes from downtown. I would definitely recommend people stay at the Holiday Inn.

  • Stayed: May 2014, travelled as a couple
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1  Thank Erik E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, Front Office Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 2 June 2014

Dear Erik E,

Thank you for reviewing our hotel. We are pleased that you had a nice stay and we always try to go above and beyond to accomodate our guests. We hope to have you back again very soon!

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Reviewed 28 May 2014

We stayed here for one night during a motorcycle trip. Fantastic views from our lakeside balcony. Very spacious and clean room. Didn't get to try out the new restaurant next door, but it seemed very busy. Only complaint would be that the railing on our balcony had lots of spiderwebs accompanied by spiders. Overall a very nice hotel and staff.

Room Tip: Lake view rooms are worth the small price difference.
  • Stayed: May 2014, travelled with friends
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3  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, Front Office Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 30 May 2014

Dear Steve W,

Thank you for taking the time to review our hotel. I have looked through your review and notified our housekeeping staff about the balconies. This issue will be taken care of. If you ever have a problem like that, please feel free to let us know as soon as possible and we will come right up and take care of the situation for you. We hope to serve you again in the near future!

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Reviewed 27 May 2014

I stayed here overnight due to nearby business meeting.
As a platinum member would have preferred an upgrade to a room with a balcony overlooking Lake Michigan, however was informed at check-in that the hotel was booked. The room that I got was clean and spacious, equipped with a microwave and fridge-and best of all was quiet with a comfortable bed, to ensure a good night's sleep. Next door is a very good steak/seafood restaurant with outdoor seating-so convenient when I didn't want to get back in my car and drive. The breakfast offered both hot and cold choices, and breakfast attendant was helpful and friendly. The overall facility appeared clean and well maintained. I didn't get a chance to use the pool or workout room. This hotel had everything I needed for this trip and of course is nearby DT and the beach and other attractions. I would definitely stay here again when I return to the area.

  • Stayed: May 2014, travelled on business
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Thank chickie-b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, Front Office Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 30 May 2014

Dear chickie-b,

Thank you for reviewing our hotel. We are sorry that we didn't have a suite to upgrade you to. We do try to do this when we have availability. We hope that when you come again next time that we get the chance to meet that request. Also, if you would like to call ahead to request a certain upgrade if available, we will try to meet that request. We hope to have you back again very soon!

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Reviewed 27 May 2014

Great, new hotel in a great location! Breakfast was good, and staff very friendly. Lots of restaurants and shopping nearby, so we enjoyed the location. Will definitely stay again when we come through. Thank you!!

Room Tip: Great location!
  • Stayed: May 2014, travelled on business
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1  Thank Rachel72013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, Front Office Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 30 May 2014

Dear Rachel72013,

Thank you for choosing our property! We are glad you had a great experience and hope to see you back in the near future. The restaurant just re-opened next door to the hotel and we recommend you try it out when you return.

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Reviewed 9 May 2014

Stayed at this hotel for our one year anniversary. Really enjoyed our room with a jacuzzi! Very spacious, comfortable bed, tub worked great, micro/fridge/sink also included. Hotel is a little drive from downtown but has a beautiful view! Breakfast was good and checkout was 12:30 for members! Definitely recommend!

  • Stayed: May 2014, travelled as a couple
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2  Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stjmi, Front Office Manager at Holiday Inn Express St. Joseph, responded to this reviewResponded 30 May 2014

Thank you for your review. We kindly appreciate it and hope to have you back again for another special occasion!

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Additional Information about Holiday Inn Express St. Joseph

Address: 3019 Lakeshore Dr, Saint Joseph, MI 49085-2659
Phone Number:
Region: United States > Michigan > Berrien County > Saint Joseph
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Saint Joseph
Price Range: £95 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express St. Joseph 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites St. Joseph offers beautiful accommodations for a night, a business trip or an entire vacation. Our hotel offers free high-speed Internet access, a fitness center, indoor pool and hot tub, and a business center. Overlooking Lake Michigan, our hotel is minutes from Family Fun's top rated Silver Beach, Curious Kid's Museum, the historic North Pier Lighthouse, Warren Dunes, New Buffalo's Four Winds Casino, and quaint downtown St. Joseph, where there are numerous sidewalk cafes, restaurants, art galleries, antiques, and unique shops for all ages. Our St. Joseph hotel is conveniently located near Whirlpool, Leco, Bosch, AEP D.C. Cook Plant and Lakeland Hospital. Our event space and outstanding service makes the St. Joseph Holiday Inn Express & Suites 'The Place to Meet'. Our staff will coordinate every detail of your event making us the best St. Joseph hotel for meetings, banquets, reunions, showers, conferences, and family gatherings. Come and stay at the hotel to enjoy St. Joseph's outstanding annual events including Krasl Art Fair on the Bluff, The Venetian Festival, Whirlpool Steelhead Triathlon, and Tri-State Regatta. St. Joseph Holiday Inn Express & Suites: everything you expect...and much more! ... more   less 
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Also Known As:
Holiday Inn Express St. Joseph Hotel Saint Joseph
Holiday Inn St Joseph
Holiday Inn Saint Joseph
Saint Joseph Holiday Inn

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