The Inn has much to attract visitors to St. Joseph: access to the water for boating, river views with sailboats (my grand daughters liked watching the dredging and construction referred to earlier as well), good food in the restaurants (try the ribs at the tavern), an indoor and outdoor pool and hot tub for days the beach is undesirable due to storms or cold, nice rooms with comfortable beds and small balconies. There are a few issues I would place on management that should not exist in a new complex in this price range. When I read in an earlier review about the fan noise in the bathroom, I questioned the "pickiness' of the reviewer. I apologize for those thoughts. The effect of the nicely appointed bathroom is spoiled by the very loud fan noise (think hairdryer on high next to your head) that turns on automatically with the light. Try to turn the fan off and the light goes out. Both will go out automatically if you spend too much time in the shower. Bathroom doors are on cheap plastic slider guides, do not lock, and mine was off track when I arrived. To continue with the fan theme (honestly I do not usually review fans!), if you sit on the balcony while the room air conditioning fan is on, you will need to move your chairs away from one side to avoid the hot air and the noise. The hotel staff were for the most part gracious but uneven in professionalism; they need more training. For example, a woman I met on the elevator was going down to the front desk for the third trip in 20 minutes to get her electronic key to work. After the first attempt to fix it by the front desk did not work, someone should have accompanied her! The tavern has food service but while the food was good the service was almost nonexistent and required repeated trips to the bar after long waits despite being assured there was table service and only 4 customers at the bar. Despite all this I like the place and hope they take the necessary steps to get to the next level.
- Official Description (provided by the hotel):
- The Inn at Harbor Shores opened in May 2014 and is Southwest Michigan's most exciting venue to stay, play, retreat, and eat. Situated on a harbor just 1/4 mile to Lake Michigan, The Inn at Harbor Shores features a marina, waterfront restaurant called Plank's Tavern, dockside bar, full service spa, Rise & Vine- a coffee shop & wine bar, area shuttle, meeting & special event space, a line up of entertainment and events, 12 miles of walking trails, water sports rentals with launch, bicycle rental, beaches and shops within a 5 minute drive, and championship Jack Nicklaus golf course (hosting The KitchenAid Sr PGA Championship on even years 2012 through 2024). All guestrooms at The Inn feature a sliding glass door leading to a private balcony, undercounter refrigerator, Keurig coffee maker, all Michigan art, and more. Complimentary wi-fi, fitness center, outdoor pool, indoor pool, indoor/outdoor whirlpool, complimentary (seasonal) s'mores and drip coffee for guests, and well-lit parking round out the guest's experience. The Inn emulates an over-scaled lakeside cottage influenced by the classic coastal architecture of late 19th and early 20th century Lake Michigan hotels yet features all the conveniences of modern day. ... more less
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