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“Good location, REALLY needs some upgrades”

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Secret of Saugatuck Suites
Ranked #9 of 10 Hotels in Saugatuck
Dallas, Texas
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Good location, REALLY needs some upgrades”
Reviewed 19 August 2014

I really wish I could give this place more stars because it's a great setting and has so much potential, but there are some upgrades desperately needed. We weren't expecting anything fancy at all, but we had two different rooms and both sofas were so old and worn down that you truly could not sit in them and get anywhere close to comfortable, due to the cushions being so worn down and sitting at an angle. We actually had to open up our pull-out sofa to a bed in order to sit on it to watch TV, and the pull-out mattress was barely usable. Our ceiling fan was held together with duct tape and made a lot of noise, and there were other little things that could be so easily fixed by the owners that were not. One of our beds was also so worn down that you roll to the middle of it. Normally I wouldn't care about a sofa since we don't go on vacation to sit in the room, but we have a small child and do want to be able to get comfortable and watch some TV, and have somewhere to sit down other than the bed. For the price we paid for the room, I'd expect some slightly better furnishings.

On the positive side, Dino was extremely polite when we met him, the setting is beautiful, the small kitchen is great to have, and the rooms were clean. I don't think I'd stay here again though.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
5 Thank mhunter29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Columbus, Ohio
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2014

Our stay was a girl’s trip for 3 friends. We stayed in the 2 bedroom deluxe which was a perfect size since there also was a sofa bed. It was clean and well equipped. The best thing is it is such a beautiful, serene location but very close to Douglas and Saugatuck. It was so nice to come back each day after site seeing and shopping. We enjoyed sitting out on the deck and enjoying a glass of wine each evening. I would highly recommend as it is perfect for families, couples, and also for girls trip.

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank legan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

My fiance and I enjoyed staying at Secret of Saugatuck Suites. The view from our room was beautiful overlooking the pool, although the place was fully booked we had no issues with noise. The outdoor pool was clean and relaxing especially with the hot tub and plenty of space. The owners and staff were extremely friendly, and it was nice that the rooms were fully equipped with everything we needed for our weekend stay. We will be coming back next year for sure!! Thank you for the relaxing weekend :)

Room Tip: We stayed in C5 the room was large with wrap around granite counter tops, 2 bedrooms, double sinks i...
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Anna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Michigan
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2014

Booked on a whim because it was the only place that could fit us in and they were extremely accommodating with request for a one night stay even though they have a 3-night minimum. Since they had an open night they fit us in!

The place was great, small and quiet! Awesome pool and patio area. Rooms were very well equipped and had two nice size beds. The bedrooms were small, but who cares? You're not staying in the bedrooms! The kitchen/bathroom and living room were beautiful!

The only thing I'd change was a new couch in our room, it was not good...

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank davidswa89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 August 2014

Secrets of Saugatuck was excellent. It's closer to Douglas than downtown Saugatuck, and located in a residential area. Quiet, lovely pool, close to Douglas beach...we enjoyed ourselves. There appeared to be a bachelor party group and even a family reunion, but there were no noise issues at all. We had a two bedroom that was newly remodeled.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank sograciosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton of Zug, Switzerland
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 August 2014

Booked based on trip advisor reviews and got burned. Still wondering who wrote the great reviews. The unit was really dirty, beds very old and uncomfortable, a bedroom without windows, broken blinds and you can't open the windows. We tried to open blinds and several slats just fell off. The owner was told and made no attempt to repair. Just said they were aware and trying to bring the place up to par. For the price we paid, it should have already been at par! Would have been better off at a 2 star motel.

Room Tip: Wait until they fix the place up
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Marymshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2014

Linens were dirty, shower was dirty/stained, carpets were stained, room EXTREMELY small. Do not get mis lead by the owners like we did with the large one bedroom having two rooms. We feel like sardines. The 2nd room the owner told me would be great for my child was only big enough for the full size bed that is in there. I explained when i booked that i would need enough room for a pack n play. Needless to say my vacation turned back into a reminder of having a newborn. Not to mention the people running across the deck at all hours. Walls are super thin. Also beds are not queens. Full at best. Bottom line, if you want no sleep, dirty rooms, and extremely small rooms pick this place. Waste of money and vacation time.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank needava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secret of Saugatuck Suites

Property: Secret of Saugatuck Suites
Address: 560 Campbell Rd, Saugatuck, MI 49453-9730
Region: United States > Michigan > Allegan County > Saugatuck
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #9 of 10 Hotels in Saugatuck
Number of rooms: 20
Official Description (provided by the hotel):
Crowning the bluff between Lake Michigan and downtown Saugatuck, Suites of Saugatuck's premier condominium resort is conveniently located between Oval Beach and Douglas Beach. Suites of Saugatuck's large grounds and huge pool provide a perfect place for family picnics and relaxation. Suites of Saugatuck offer a secluded, beautifully landscaped setting on four private acres. Newly remodeled and traditionally redecorated, Suites of Saugatuck has one and two bedroom condos featuring separate bedrooms with queen size beds. In the living room you will find a sofa sleeper, free cable, and a fully equipped kitchen, and complementary coffee. ... more   less 
Also Known As:
Secret Of Saugatuck Hotel Saugatuck
Hotel Saugatuck
Secret Of Saugatuck Suites Michigan

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