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“Very Smokey”

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Kewadin Casinos Hotel
Ranked #9 of 18 Hotels in Sault Ste. Marie
Timmins, Canada
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very Smokey”
2 of 5 bubbles Reviewed 30 June 2014

I'll start with the good. The room was nice and clean and the food at the restaurant is very good and reasonably priced with great service. The bad...the whole place smells like cigarette smoke. They allow smoking everywhere except in the restaurant that we went to. There are ashes all over the place, on the slot machines on the chairs, dirty ashtrays everywhere even in the drink cup holders. We originally booked 3 nights and after only a few hours cancelled our third night. Always wanted to go there and now we have. I doubt if we will return

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dale Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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237 reviews from our community

Traveller rating
    28
    75
    75
    39
    20
See reviews for
41
93
5
30
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Any
English first
Thunder Bay, Ontario
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 29 June 2014 via mobile

Came to see Alice Cooper at the Dream Makers Theatre. The theatre was a nice little venue would definatley return to see more shows. Clean Rooms. Nice little Casino with low minimums on the tables. Kids enjoyed the pool.

Stayed June 2014, travelled with family
Helpful?
3 Thank Regg1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clinton Township, Michigan
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

We just returned from a trip to Sault Ste. Marie to enjoy both of our passions, freighter watching and casino gambling, so this hotel is perfect for us. The room was clean and very nice. The lobby areas are very open and nice also. Staff was very friendly. It is a bit of a walk to the casino. As for the casino itself, it is in dire need of new slot machines. Many are so old that the characters on the slots are faded. It may be awhile before we return for that reason only. Table games were enjoyable; we especially like that we could play blackjack for $5 minimum. We only ate one meal at the hotel, breakfast at the buffet. It was nice that you could also order off the menu. One of us had the buffet, the other ordered off the menu. In both cases, food was just ok. Location to downtown Soo and locks great.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank marn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Branch, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

I have stayed and played at this hotel and casino several times, each visit has been a good experience. The rooms are always clean and comfortable. The staff are pleasant and professional. This time there was a big concert but check-in was quick and accurate.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Minidox2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newaygo, Michigan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We stayed at the Kewadin in the Soo for the first time recently & what a great place to stay! We had a voucher for a special room rate & there was absolutely no problems with using it when we walked in. The room was non-smoking, clean & quiet! In fact we had the best night's sleep we'd had in a long time!

We had dinner on a Sunday night at the restaurant in the hotel, both of us having the well supplied and great tasting buffet.

The hotel is spectacularly clean and laid out with nice seating areas throughout.
The gaming floors are clean and fun too!
Looking forward to a return trip soon!!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LovinBeechLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 2 June 2014

There is cigarette smoke in this hotel. There is no getting around that. It is everywhere and there is no getting away from it. For that reason alone I will not stay here again. The workers are extremely friendly and accommodating. The rooms are a bit run down. If you don't mind the smoke and want to get in on some gambling action, the place isn't so bad. Common areas are expansive and clean.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Flat_Earther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

Hotel was fine, but check in seemed somewhat casual and unprofessional as the desk clerk ( a younger male) told us we should smile. After a long road trip and waiting in the check in line for 15 minutes, we just wanted to get to our room and relax for a bit. I'm sure he was just trying to be friendly, but came across as unprofessional. We opted to use valet parking. The attendant stood at the hotel door while we unloaded our luggage, etc., and never once offered to lend a hand. He seemed totally disinterested in his job. Except for these minor issues, the hotel was OK.

The Casino is another thing. We travel a lot and visit many casinos all over N. America, and have to rate this casino as one of the worst. Machines would not pay even very small amounts of credits, so we were in our pockets every 5 or 10 minutes for another $20, but that's not the reason for my complaint. We likely played about 3 or 4 machines, and in my case at lest 3 of them had some kind of malfunction. In one case, my $20 bill got stuck in the slot, so I turned on the "service light". After waiting for about 20 minutes, I went looking for a slot tech to come and fix it. I found a tech leaning against a machine about 20 feet from my machine, and from his position I could clearly see my flashing light, and yet I still had to ask him to come and fix it. The machines had sticky buttons, and were quite dirty, and it seemed there were problems with the graphics, calibration, etc. Some maintenance is required here. We also stayed at Kewadin, St. Ignace a week before and experienced none of these issues. Methinks it's poor management at the Sault location. Will likely not return to this Casino.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DCBROOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kewadin Casinos Hotel

Property: Kewadin Casinos Hotel
Address: 2186 Shunk Rd, Sault Ste. Marie, MI 49783-9467
Phone Number:
Region: United States > Michigan > Upper Peninsula > Sault Ste. Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 18 Hotels in Sault Ste. Marie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kewadin Casinos Hotel 3*
Number of rooms: 319
Official Description (provided by the hotel):
Kewadin Casino Hotel and Convention Center is Northern Michigan's premiere gaming destination featuring more than 800 slots, 15 table games, poker, live Keno and bingo. The hotel has more than 300 rooms and suites and offers dining, free wifi, an indoor pool, gym, live entertainment, lounges, business center, free shuttle service and gift shop. Kewadin also has a 61 site RV park with electrical hook-ups, waste station and shower house. ... more   less 
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