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“BEWARE IF YOU RENT FOR A WEDDING !!!!”

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Lake Bluff Inn and Suites
Ranked #6 of 11 Hotels in South Haven
Nebraska
Level Contributor
240 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“BEWARE IF YOU RENT FOR A WEDDING !!!!”
1 of 5 bubbles Reviewed 25 September 2012

BEWARE OF THE OWNERS AND UNWRITTEN RULES !!
We booked this place for our sons wedding and here are things you need to know before you do the same.
1. The Owners run this place and live onsite. They tell you that you have to rent 20 rooms for the first night and 40 rooms for the second night. The cost comes to around $13,000 plus a $500 deposit. When the guests reserve a room, they are charged one night room charge as deposit. This is non-refundable. When you check in you have to pay the remaining amount in full.
Now, If the rooms they have specified on your list have not all been rented, even if your guests rent other rooms not on the list AND extra nights that are not required, you still have to pay for those unrented rooms. The owners collected a lot more than the $13,500 for the rented rooms. It should be a flat fee and the prices of the rooms rented are deducted from this amount. Must be too hard to figure that out. Also I will be watching my credit card account as they took my card number over the phone, but said they had not charged me. I payed again for a room I had reserved.
2. The grounds had been driven across with a heavy vehicle/equipment and had not been repaired. We had deep ruts in the grass where our tent was. You had to be careful where you walked all day and night. Pretty precarious when you are dressed up and carrying a drink or food.
3. The rooms are okay, but in need of update and repairs. We found many rooms that the blinds did not work plus other minor repairs that were overlooked. The mattresses are cheap & hard. They also did not clean up any trash on the grounds after our rehearsal dinner. There were not many trash cans around, so we had put the trash in boxes. They were still there the next noon and we had to clean everything up before the wedding.
4. The breakfast I will have to say was very good. I don't know if this is just because it was a wedding weekend.
5. The unwritten rules they do not tell you about.
They called the police twice for noise violations. The first time they said the music was too loud, the second time the guests were just visiting and we had to shut down the party. They even told some quests they could no longer be in the game room.
When we toured the property, given all the information for renting the grounds and even the many times we were in contact with this venue, nothing was said about a curfew. There were rumors the following day about a 11:00 PM (unwritten) curfew.

We were also concerned that we may be overcharged for clean up since they were upset, so we cleaned up the grounds before leaving on Sunday.

Yes, we had a lovely time after the water spout tornado and hail in the morning of the wedding, plus the intermittent rain after the out door ceremony, but there are many things to think about if you look to rent this property for a wedding.

1. Do you care if you are overcharged for rooms your quests don't rent?
2. Do you care that the rooms are a 1 star room?
3. Do you care that the owners don't take very good care of the grounds?
4. Are you willing to end your reception by 11:00 PM because the Owners live on the grounds.
5. Are you willing to do your own clean up?
The views of the water can be beautiful if the weather is good, but is it worth the hassle we had to put up with and the early ending of the reception? NO - Look elsewhere, there are many other places with views.

  • Stayed September 2012, travelled with family
    • Value
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Helpful?
8 Thank smoothcj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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184 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Crestwood, Kentucky
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 24 September 2012

The inn is on a bluff over looking lake Michigan. The view is beautiful. No beach access is a drawback, but they have a nice pool. Rooms are ok, nothing special. One of our rooms had an odd oder, but we just tried to ignore it. Prices seem a little pricey for what you get, but I guess you're paying for the view. Have stayed there for our vacation the last 2 years, and we have enjoyed our stay. We do like the view, and the proximity to town.

Room Tip: We stayed in the 3 story building, which seemed to be one the newer (newer compared to other ones on...
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  • Stayed August 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 11 September 2012

Worst place ever to stay! Our bed had blood stained sheets and the air conditioning unit did not work. When we informed the staff they were rude and unapologetic! They did nothing to fix the problems. We will NOT be going back! The only thing this place has going for it is the beautiful view.....breathtaking! It does not, however, make up for the rude staff and run down rooms. It's a shame!

Room Tip: Go somewhere else.
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  • Stayed September 2012, travelled as a couple
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Helpful?
2 Thank RobinRandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these South Haven hotels

Chicago
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 September 2012

Visited Lake Bluff Inn and Suites with my family for Labor Day weekend. We really enjoyed this place and plan to return next summer. The room we stayed in was spacious, bright, and clean. It had a beautiful view of Lake Michigan and a bathtub Jacuzzi that my son and daughter really had fun playing in. There was a sandbox, swing set, and a kid's pool that was perfect for my children. The secretary was very helpful in explaining where the beach and great places to eat are located in South Haven. They also provide a large breakfast with a good variety of foods. Thank you for a great vacation!!!

Room Tip: The 3 story building has great views!
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  • Stayed August 2012, travelled with family
    • Value
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Helpful?
1 Thank Ruby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 15 August 2012

We were pleased with our decision to stay at Lake Bluff Inn and Suites. We were looking for a suite-type set-up as we were traveling with in-laws and toddlers. We chose this one particularly because it let us break up the week as we only could stay for a few days. Then when we saw the negative reviews on Trip Advisor, I was nervous (we had already booked a room at that point). I was so relieved when arriving as the lobby is very clean and more modernly outfitted. The morning breakfasts were satisfactory. We didn't swim much as it was cool when we were there (mid-June), but we used the pool table and ping pong table, the kids' swing set and sandbox, and the picnic tables outside. The view was beautiful.

The suite itself was fine enough. We had to call about ants in our room and had to be vigilant about putting any opened food in sealed containers or the refrigerator. The carpet was okay, no spots or visual dirt, though it wasn't brand new. Would be a better asset for them to not have carpet I believe. The furniture and bedding was again a bit dated but adequate for the price and flexibility the place offered. One receptionist was not very friendly but not rude. Others, particularly housekeeping were pleasant.

I would stay here again. It is a very good deal for all that comes with the place. We were certainly pleased with our trip and Lake Bluff Inn met our needs.

Room Tip: We had very nice large suite facing the bluff/lake (on the one-story side of the building).
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  • Stayed June 2012, travelled with family
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Helpful?
Thank Lindsay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dillsburg, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 August 2012

I have never been to a worse hotel in my life. For starters we had to walk up three flights of stairs to get to our room. Secondly, the fridge took two hours to turn on and get cold. Nextly, you can never get the air conditioner to a good temperature to be comfortable. Their wifi went in and out without warning. The breakfast had barely any protein, their juice tasted terrible. Ice costs 25 cents(what a rip off.) If you want to get into the hot tub you had to ask the people at the front desk. Their hot tub temperature when we go their was 106 degrees farenhite. And by the end of our stay it was at 92 degrees. This hotel also gave me a cough and sore throught that I still have today.They also frown upon you using the breakfast area after hours. We asked to use it to play a game of cards and we were rudely denied. After about an hour they let us in though. But the whole hour that we were in their the lady was looking at the clock, it was as if she couldn't wait to get us out of their. We also wanted to use the computer to watch the Tiger game, but we were denied that also. Lastly if you want to print anything it costs you $.50. Also the rec room was hotter then the actual outside temperature. The only upside was the free ping-pong in the game room.

Room Tip: Save yourself some money and don't stay at this hotel
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  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank Timothy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 2 August 2012

This is a difficult review to write because it will depend on your frame of reference. Compared to many resort town hotels Lake Bluff Inn wouldn't do very well. Compared to other accommodation available in South Haven for families with children in particular this is one of the best places you can stay.

The swimming pool, kiddy pool, the huge lush lawn, the small swing set and sand box are enough to entertain young kids for days. The beautiful views of Lake Michigan (no beach though) will please the parents. The fact that so many of the rooms have a view of the playground and pools also means that parents don't need to constantly be on top of their children to look after them.

The rooms, however, leave a thing or two to be desired. The fact that many rooms have a full kitchen is great. The grills and picnic tables outside of the rooms are great. The rest is so-so. The bed in our room was rock hard, the blankets worn. The kids slept on a sofabed which, had they been even a few pounds heavier, would have been very uncomfortable. The towels were neither plush, nor soft. We were not convinced the room was that clean either.

All of this said, if we were coming back to South Haven to stay for an extended time, I would probably pick Lake Bluff again. Even though this place is not a bargain, at this price it is hard to find much else in South Haven.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Advokaten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lake Bluff Inn and Suites

Property: Lake Bluff Inn and Suites
Address: 76648 11th Ave, South Haven, MI 49090-1651
Region: United States > Michigan > Van Buren County > South Haven
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in South Haven
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Lake Bluff Inn and Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Lake Bluff Hotel South Haven

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