This restaurant at the exit to South Haven had some of the absolute worst customer service I have ever seen. There were 9 in our reservation, at 6 pm. It would seem they scheduled for 6 at 9 pm. No matter, they weren't busy at all, but nonetheless it took over 20 minutes for the waitress to get a drink order taken and delivered. During that 20 minute wait, the large party across the dining room had a guest that became offended at her waiter, threw her salad at him, cussed him out loudly and repeatedly and then they all got up and walked out. Reportedly, the guest said her waiter cussed while speaking to her. Presumably, one less large party might have had the effect of speeding up our service, but no such luck. As for the menu, anyone remotely health conscious will be challenged. Every side dish is served "family" style and comes loaded with cream sauces or bacon or some such high fat component. The 30 oz steak entree offering is similarly accessorized with saturated fat, and a variety of heavy sauces are options for the 14, 12 and 8 oz steaks.
Obviously, most people don't go to steak houses for health food, but at least one item on the menu that was somewhat acceptable to people with dietary or health concerns would be nice, but with such awful service, it really wouldn't matter.
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