We have stayed here before (about 6 yrs ago) and we had no problems. The lobby, breakfast area & room all looked neat & clean, but then I went to the bathroom in our room & OMG :( It was disgusting. There was clumps of hair in the shower, old soap from the previous guest and food behind the toilet. When I unfolded the towels, they were ALL stained. I know it's a hotel, but I expect to see a clean towels, not beige with black mystery spots. We were very disgusted by the situation, but it was late & we had been traveling all day. The next morning I made the front desk clerk aware of the situation & asked if housekeeping could clean the bathroom & freshen up the room. When we came back late that night, the room had not been touched & we had no clean linens. The front desk staff was very nice & helpful, but the overall experience was horrible.
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- Also Known As:
- Comfort Suites South Haven Hotel South Haven
- South Haven Comfort Suites