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“It was an ok place to stay to put down our heads but the...”

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Baymont Inn & Suites South Haven
Ranked #5 of 11 Hotels in South Haven
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526 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Fort Gratiot
1 review
Reviewed 14 October 2013

This place needs a really good scrubbing, painting and carpet cleaning. The mattresses were great and very comfy. The staff was very helpful. We are not complaining about the maids, but rather about the owner. The carpets in the hallways was filthy, every decorative items needed cleaning and pray you don't touch the walls by accident.......this could really be a nice place if it didn't have such an air of grunge. P.S. We are not clean freaks, but this place needs to be powerwashed and what was the blue tarp covering by the entrance way????

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Baymont_S_Haven, Guest Relations Manager at Baymont Inn & Suites South Haven, responded to this review, 12 March 2014
Thank you very much for taking the time to share your review with us. We are glad to hear that our staff was helpful and that our mattresses were comfortable.
We are actually in the process of renovating and upgrading our facilities at the moment and have already replaced the carpet in the rooms as well as the lighting and curtains. The blue tarp in the entraceway was actually a roll of carpet that had just been delivered for this very project. We do hope that you give us a second chance should you be in the South Haven area again to see the changes we have made. Thank you again for your review.
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Detroit, Michigan
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 October 2013

The hotel is conveniently located right off the freeway ... next to a Wal Mart and a Big Boy restaurant. Check in was quick, and the staff was friendly. Overall, the room was fairly clean, but was a little worse for wear. Wallpaper was peeling, the hair dryer didn't work, and the carpet was a bit worn. The décor is definitely outdated. The beds were comfortable and the room had a small microwave and refrigerator in it. We didn't take advantage of the continental breakfast, but I did take a peek at what they had ..... waffles, packaged sweet rolls, coffee .... the usual basics. I have no major complaints or concerns, but wasn't particularly impressed with the place either. This is the first time we have stayed at a Baymont Inn & Suites, and based on what we experienced here, personally, I would probably look for another hotel chain the next time!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ms1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Baymont_S_Haven, Guest Relations Manager at Baymont Inn & Suites South Haven, responded to this review, 12 March 2014
Thank you for taking the time to share your thoughts with us with your review. We are happy to hear that our staff was friendly and that your check in was quick.
We are currently in the process of upgrading and changing all of our rooms throughout this winter. We have removed the wallpaper and thoroughly painted all of the rooms; replaced the carpet, lamps, curtains, and any appliances needed. We are also changing the furniture in the breakfast area and have even more planned for this next coming winter as well.
We do hope that, should you be in the South Haven area again, you give us a second chance and see the changes we have made. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Baymont Inn & Suites South Haven

Property: Baymont Inn & Suites South Haven
Address: 1555 Phoenix St, South Haven, MI 49090-7908 (Formerly Ramada Lighthouse Inn and Conference Center)
Phone Number:
Region: United States > Michigan > Van Buren County > South Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in South Haven
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites South Haven 2*
Number of rooms: 90
Official Description (provided by the hotel):
Baymont Inn & Suites is a 100% non-smoking hotel conveniently located just off of I-196 on Exit 20. We offer Deluxe Complimentary Breakfast Bar, Indoor Heated Pool and Hot Tub with adjacent Sundeck, Fitness Room, Free Wireless High Speed Internet, Business Center, Full Service Conference Center with Catering provided by Brann’s Catering, Meeting Room with a capacity of up to 50 people. All guest rooms offer Microwave, Mini-fridge, Hair dryer, 32” LED TV and Coffee maker. We are 1 mile from downtown South Haven's shopping district and 1.5 miles from the beaches.Our Conference Center is perfect for Wedding receptions, Family/Class reunions, Birthday Parties, Business meetings or any other large events of up to 300 people.Our Award winning staff will help fulfill any of your needs. ... more   less 
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Also Known As:
Ramada Lighthouse Hotel South Haven
Ramada South Haven
South Haven Ramada

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