It was COMPLETELY unnecessary to bang on my door at 10:30 a.m. (30 minutes before the UNDISCLOSED check out time) to ask me if we were checking out -- especially when the check out process at the front desk includes crossing guests off a list. It would have been just as efficient to wait until 11:30 a.m. and charge any guests who have not checked out for the next day. Also, there is NO NEED to ask guest upon checkIN if they will be checking out the next day if you are going to bang on the door anyway.
It is also customary to post and/or disclose check out time so that guests do not have to ask.
Lastly, the room could have been cleaner.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Homestead Southfield
- Homestead Suites Southfield
- Southfield Homestead Suites