This is by far one of the worse hotels I have had the misfortune of ever staying at. The reservation was made by my employer. I quickly emailed the travel coordinator and asked to have the hotel put on the do not stay list. The first room I was given had bloody stains on the mattress. when I called the desk I was told I would be given a free upgrade. When I entered the "free upgrade room" There was a diaper bag on the counter, no bath towels or wash cloths, I was afraid to sit on the sofa dirty and worn is a kind an generous statement. The carpet is disgusting and there is no phone in the room. I had to go back to the desk to report the towel issue. The first clerk told me they do not keep towels in the rooms guest have to come down to ask for towels. Clean is not a word I would use to describe the facility. The person whom I assume is the manager is very polite and responds to each compliant as best as she can given the terrible condition of the property. Not sure how I will endure 3 days here. What I know is I will under no circumstances ever stay here again. It seems as if this place has become the over flow for the homeless shelters in Detroit. I would give less than one star if that were possible.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Homestead Southfield
- Homestead Suites Southfield
- Southfield Homestead Suites