It's true, service is everything. I was treated with respect and the staff made sure to go above and beyond in finding me a nice room when I asked for a free upgrade and when it was warm in the work out room, they quickly asked the maintenance staff to adjust the thermostat to my desired setting. That request was fulfilled in minutes.
There were a couple curls in the wallpaper in the stairwells, but otherwise I feel the hotel has been kept up very nicely. The FREE breakfast was very good and well presented. It was far better then I expected and have had a in a long time.
The holster that had my door key said that the FREE internet was free in the lobby and I began to grown, but when I tested it in my room and the workout room it worked well in those areas. I was on the third floor so I'm pretty sure the internet had been upgraded to the entire hotel. It worked well too. I've been at a lot of hotels that advertise free internet but don't work very well. This was great. I was able to search the web and watch my netflix! Oh Netflix, what would I do without you?
The fitness room was nice. The elliptical needed some maintenance as it squeaked pretty badly, however it did work. The treadmills both worked as well.
I really appreciated that each room has a separated sitting area (hence the name of the hotel) but having a little bar with microwave, sink and refrigerator was also especially handy.
I hope to be back to this hotel!
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- Also Known As:
- Springhill Suites Detroit Southfield Hotel Southfield
- Springhill Suites Southfield