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SpringHill Suites Detroit Southfield
Ranked #5 of 19 Hotels in Southfield
Certificate of Excellence
Windsor, Canada
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“average hotel”
3 of 5 bubbles Reviewed 30 June 2014

We stayed at this hotel for two nights june 27th and 28th because we were going to visit the Henry Ford Museum and this was one of the hotels that comes up on their website. I checked out the hotel website and liked what I read and saw so I booked it. The positives are the hotel is very clean, the front desk was friendly, the bed and pillows were very comfortable and the hotel has been renovated this year so it did look good. The negatives unfortunately out number the positives. Our room which is sold as a suite was very small. There was one tv which is located between the sitting area and sleeping area on a dresser so you have to turn it to watch it in either room. When you are trying to watch it in the sitting area you are still disturbing anyone trying to sleep so it is pretty well useless. The bathroom which they say was newly renoed was small and outdated with a tub with a shower even though the website shows them with a walkin shower. The pool is very, very small. Four or five kids in it and it was full. The workout room is also very small, one elliptical, one bike, and one treadmill. The free paper was two days old. They advertise healthy options for breakfast but I did not see any. They serve the same old scrambled eggs, sausage, waffle, oatmeal, muffins, and sugary cerials that everyone else offers. Saturday morning they only had plain yogourt so I guess that is the healthy part, although it would have been nice to have some fresh fruit to add to it, maybe a strawberry or blueberry. the area where the food is served is also very small so when you had five or six people trying to get food it was very cramped. The best part about this trip was finding Leo's Coney Island restaurant next door. The food here was very good and the service was top notch also. Leo's I would return to, the Springhill I would not. Even though the hotel is very clean and the staff are friendly there are just many other negatives that cancel out the positives in my opinion.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dandl1862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill L, General Manager at SpringHill Suites Detroit Southfield, responded to this review, 1 July 2014
Dear danl1862,

Thank you for taking the time to voice your opinion on Tripadvisor. We take our guest's experiences very seriously.

It is unfortunate that the ammentities we offer did not satisfy your needs while staying with us. Our new Hot breakfast buffet does, indeed, offer heathly options such as yogurts, whole fruits, eggs, oatmeal, healthy cereals and fresh cut fruits in addition to the different proteins and starches. We rotate the choices daily to ensure variety for our frequent transients.

It is great to hear that you thought our hotel was clean and that the staff was friendly. We certainly appreciate the nice sentiment and your message will be communicated. We hope that you come and stay with us again when you are in the area.
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150 reviews from our community

Traveller rating
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    21
    14
    6
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
PA
Level Contributor
398 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Visited my son in Detroit for Father's Day. I am a Marriott Rewards member and stayed at the Southfield SpringHill Suites for 3 nights. Normally stay at the Marriott Courtyard in Southfield but it was full. The Springhill was very full for the first 2 nights and we were given Room 323. Please do not take this room. It is right near the elevators and right beside the mechanical room. Noise all night both nights. I tolerated it but would not stay in this room in the future. Service was good and room was clean. Internet, parking and breakfast is included. This is a plus. Decent work out room and pool. There are some items that need to be updated; rug in the elevator is dirty and torn. I would stay again but would be careful about my room choice. Good access to Northwestern Highway.

Room Tip: Do not take room 323 or 325. Very noisy due to elevator and mechanical room.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PITTparent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Michigan
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 14 June 2014

As stated in other reviews, I am somewhat of a hotel snob and a Marriott fan. Spring Hill is my favorite brand. This property has been my home-away-from home for many weekend evenings in the last three years. It is conveniently located to expressways and there is a Tim Horton's a few hundred feet away, on the same side. While it is showing its age (I haven't stayed here in maybe six months), it remains super clean and well-kept. This property has one of the most friendly and helpful staffs I have encountered anywhere.

The setting is quite urban and the property itself not gloriously presented; still you'll enjoy your time there. I definitely will go back.

Room Tip: I always prefer high floors, away from elevator and be sure to ask staff for a room away from any bi...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 June 2014 via mobile

This was the most enjoyable hotel stay ever. Very quiet even with a hotel full of people. The rooms are clean and stylishly decorated. Check in & out was fast. Polite and professional workers. Nothing bad to say at all. I highly recommend this location.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharsutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill L, General Manager at SpringHill Suites Detroit Southfield, responded to this review, 3 June 2014
Wow! We are thrilled to hear that you had an enjoyable experience with us- all around. It's great to know that our hotel amenities and accommodations met your needs. We certainly aim to please so that you and all of our guests keep coming back! Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Ramon, California, United States
Level Contributor
103 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

Great location for getting around the detroit metro area. Easy on and off from the freeway. Staff in very helpful and accommodating. Rooms very spacious and nicely outfitted. Felt very safe. Good hotel for families, business travel or vacation.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, Minnesota
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

We were here for a family event and had 3 separate rooms. Very nice, spacious rooms with a sitting area. Bright and cheerful. Nice breakfast. Ray at the front desk was especially helpful finding us a place for a drink on the way to our event and even called ahead to get us a spot reserved for a quick drink. The price for the room was better than either of the other hotels recommended by the family and very well located with easy on/easy off the highways.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susie1110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lansing, Michigan
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

The staff at this hotel went above and beyond during my stay. It is a nice hotel, but the staff makes me want to come back when I am in the area. Even though there was some construction going on they staff met all of my needs and provided good space to continue my meeting while there.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jill L, General Manager at SpringHill Suites Detroit Southfield, responded to this review, 21 May 2014
Thank you Jackie D.!

I couldn't agree with you more...the staff here at SprinHill makes every guests travel experience that much better! As with any renovation, the challenges to keep the guests happy are plenty! Our dust is all but settled and gone and now on top of the great service, everyone can enjoy a beautiful upgraded and trendy product as well.

Thank you for staying with us and we will see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Detroit Southfield

Property: SpringHill Suites Detroit Southfield
Address: 28555 Northwestern Hwy, Southfield, MI 48034-1824
Region: United States > Michigan > Southfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Southfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Detroit Southfield 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Springhill Suites Detroit Southfield Hotel Southfield
Springhill Suites Southfield

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