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“wonderful” 5 of 5 bubbles
Review of Hilton Garden Inn Detroit-Southfield

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Hilton Garden Inn Detroit-Southfield
Ranked #2 of 19 Hotels in Southfield
Certificate of Excellence
Erie, Pennsylvania
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“wonderful”
5 of 5 bubbles Reviewed 10 November 2013

What a great way to end a long day! The staff was incredibly helpful and friendly - we were a late check in and since the "snacks" were not out, they offered us cookies an tea which was perfect. The beds were the most comfortable I have been in in years, the room was great and clean. Wish I had been there for more than one night!~ I especially want to thank Allison who checked us in at night and I believe her name is Shanieka (?) who was above and beyond friendly and helpful in the morning. It was easy to get to, the breakfast was wonderful - cooked to order rather than the standard mystery eggs I had had in other places.

Room Tip: Our room was quiet - can't imagine any room being less than stellar
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cindy126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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472 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Ellenwood, United States
1 review
5 of 5 bubbles Reviewed 9 November 2013

Beautiful Inn, clean rooms, excellent staff from the front desk, housekeeping and most of all the breakfast staff. Hats off to the chefs, they both make excellent omelets and the choices for breakfast are there from waffles to yogurt, fruit and special orders. It's worth the 20 mins from the airport to find a luxury hotel, the ones close to the airport from the outside looked like I would not want to set foot in. And don't forget to use your AARP if you have it for a great rate!

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey, MA, United States
1 review
4 of 5 bubbles Reviewed 8 November 2013

Overall very good - disturbed by noise from a soccer team booked on the same floor without adequate adult supervision. Also, booked overlooking the heating/air conditioning unit - could hear the hum which bothered me. Would book again, but next time ask that I be placed in a quieter room. Had a queen bed - the mattress was excellent.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 5 November 2013 via mobile

The hotel has certainly seen better days. Outdated decor and dingy interior. The carpet in the room is worn and quite dirty in comparison to other Hilton's property. Housekeeping did a subpar job overall - water stains and mystery 'hair' on the counter top and the bathroom floor. Broken/missing tiles in the bathroom. The price is right, but I will not be able to recommend this hotel unless they have updated/refresh the property.

Stayed October 2013, travelled on business
Helpful?
1 Thank Club2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Sandusky, United States
2 reviews
5 of 5 bubbles Reviewed 2 November 2013

The hotel is very clean. and the staff are very friendly. Also, my room was well equipped for my work. There was easy internet access, and the desk chair was quite comfortable. The television was high definition with a very nice screen. The bed was very comfortable with a pillow top mattress. I slept very well on it. There was also a recliner located inside the room. This is very important to certain people. The only problem was with the thermostat. The room was a little cold. Otherwise, the room was very nice. I would definitely recommend this hotel to anyone.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Louis M D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 29 October 2013

This is an excellent hotel, and the staff are all to be commended on their attentiveness of detail and helpfulness. This is down to even the morning newspaper. Apparently one morning the papers were not delivered or not enough delivered, and by evening there were more than enough for everyone to have one. That is what I call service, when the small things are are taken care of in such detail that you know the hotel is on the top of its game.

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, United States
1 review
5 of 5 bubbles Reviewed 26 October 2013

Hilton Garden Detroit/Southfied is a great property! It's clean, well maintained & the staff are warm & friendly. My stay here was peaceful & enjoyable & I will definitely book again when I return to the Detroit area. The hotel is also conveniently located near the expressway & several main roads so it's easy to get on the road to where you need to go if you're driving.

  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sidney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Detroit-Southfield

Property: Hilton Garden Inn Detroit-Southfield
Address: 26000 American Drive, Southfield, MI 48034
Phone Number:
Region: United States > Michigan > Southfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Southfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Official Description (provided by the hotel):
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn

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