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Embassy Suites by Hilton Detroit Southfield
Ranked #16 of 20 Hotels in Southfield
Reviewed 19 April 2014

The location, inside atrium decor and friendliness of staff members makes me want to come back again. I will be back soon to see the upcoming renovations and updating starting in May 2014.
Thank you for a great experience!

  • Stayed: April 2014, travelled on business
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Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 25 April 2014

Good Day and thank you for your kind words. We are as well looking forward to the renovation, I'm not sure if May is the actual date yet though as everything is still in the approval process with Hilton Worldwide.

We look forward to your next visit and if I can be of any assistance please don't hesitate to call me.

Gail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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773 - 779 of 991 reviews

Reviewed 18 April 2014

Everyone should try the Embassy Suites experience. Very nice hotel, professional staff, complimentary breakfast and evening reception TO DIE FOR!!! Relaxing environment, clean, comfortable. It's the go to hotel.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Stacy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 25 April 2014

Stacey,

We appreciate your feedback during your stay and are truly love hearing your enjoyed your stay.

We look forward to your return when you're in the Southfield area.

Gail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

The room was good, but it needed upgrading. The bathroom tiles, for example, were stained, as was the carpet. Breakfast was good. The price of the room was unjustified. I have noticed that there seems to be an effort to slowly renovate the rooms, which is good, but it seems that the increased price should follow the renovation.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Embassy Suites Hotels
Thank michaelgX7341ZL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 25 April 2014

Good Day and thank you for letting us know about your recent stay. I apologize that you did not find our accommodations up to standard.

The property has undergone a number of changes recently and are pleased to announce an upcoming renovation later this summer.

If you could please contact me directly at gail.major2@hilton.com I would like to speak with you further.

Thank you,

Gail

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Reviewed 13 April 2014

Real class act! The welcome reception the evening of check-in was delightful; The room was cozy as well as classy;The breakfast offered a huge variety of hot and cold items. The spa and pool was well needed; I couldn't ask for a better set up than Embassy Suites.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Laurie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 15 April 2014

Good Day,

Thank you for your kind words during your recent stay. We are pleased you found our team members and property to your liking.

It is through guest feedback that our property uses to focus on with customer service training, so it is much appreciated.

Thank you again,

Gail

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Reviewed 10 April 2014

Overall this is an excellent choice --- reasonable cost and great rooms -- bed is always comfortable, clean rooms, good bath towels, small refrridg in room, small kitchenette, etc. Complimentary breakfast is awesome -- buffet or chef! Evening dinner is also good.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Mitch And Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 15 April 2014

Thank you for your wonderful review on the Embassy Suites Detroit Southfield.

We thrive on guest feedback to ensure our customer service training is focused in the right direction and from your review it seems to be paying off.

Thank you again and we look forward to the opportunity of hosting your stay again.

Gail

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Reviewed 8 April 2014

This hotel was one I had never tried. It was clean, convenient and had lots of pluses - breakfast was not ordinary - made to order omelettes and extras, plus a manager's social event in the evening. Room was quiet and well maintained. It was two separate rooms which helped a lot with two different sleeping habits. Also had two tv's. We were extremely pleased.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Kathleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 25 April 2014

Kathleen,

Thank you for reviewing your recent visit with the Embassy Suites Southfield. We are pleased you enjoyed your stay with us.

Gail

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Reviewed 1 April 2014

This hotel didn't look fantastic from the outside, but we had the most wonderful four-day stay! The inside of the hotel is clean and beautiful, and the staff here is second to none in the world! They were friendly, helpful, and extremely focused on making sure we had every possible amenity. We would return in a heartbeat. You absolutely cannot beat the value of what you receive when you stay here. The breakfast was amazing - fresh omelets, while you wait! The evening reception was beyond generous. The suites were huge, clean, and well-appointed!

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, Director of Sales at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 15 April 2014

Katie,

Thank you so much for your wonderful review. I can't express enough how much we appreciate guests feedback on the property and our team members.

I am happy to announce the property will be going through many updates later this year, which include the exterior of the building. This is always a tough time of year as well with the break in the weather, now it's time for Spring cleanup.

Katie, again thank you and if I can ever be of any assistance during your next trip to Southfield please do not hesitate to contact me.

Gail

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Detroit Southfield

Address: 28100 Franklin Rd, Southfield, MI 48034-5514
Phone Number:
Region: United States > Michigan > Southfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 20 Hotels in Southfield
Price Range: £87 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Southfield 3.5*
Number of rooms: 239
Official Description (provided by the hotel):
Embassy Suites by Hilton Detroit - Southfield is the only all-suite hotel in the center of it all. This hotel near Detroit provides easy access to numerous metro area freeways, major highways and to Detroit Metro Airport. Our Detroit - Southfield hotel is just 20 minutes away from almost every metro area destination. Business and corporate guests find the volume of local and high-profile businesses in the hotel's vicinity impressive and convenient. Start the day refreshed and ready with a free made-to-order breakfast after a workout in the 24-hour Embassy Suites Fitness Center. Relax in the evening with a swim in the indoor pool with whirlpool, or enjoy complimentary beverages and snacks at the Evening Reception. Stay connected to the office with convenient in-room workstations, a fully equipped 24-hour business center, and in-suite complimentary internet access. ... more   less 
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Also Known As:
Embassy Suites Detroit Southfield Hotel Southfield
Embassy Suites Southfield
Southfield Embassy Suites

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