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Embassy Suites by Hilton Detroit Southfield
Ranked #15 of 20 Hotels in Southfield
Reviewed 16 July 2014

The room smelled of mildew. The carpet was stained. Our room must have been very near a service elevator which ran up and down all night, keeping us awake. Location was great. Hotel looked great from all first appearance's. after closer inspection the hotel looked well used thru-out. Also seemed too be overbooked.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESMGMT, General Manager at Embassy Suites by Hilton Detroit Southfield, responded to this reviewResponded 8 September 2014

I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our Housekeeping team to ensure this does not happen again. We are currently undergoing a complete renovation of our hotel including our rooms. We are happy to hear that you enjoyed our great location and that our staff did a great job of delivering quality service to you. Thank you again for your feedback and we hope you’ll give us another opportunity to make it right.

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Reviews (935)
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687 - 693 of 935 reviews

Reviewed 10 July 2014

We had our family reunion 4th of July weekend 2014 - this hotel was great, the two-room suite is a great choice; it was very clean and spacious. The manager's reception adds a nice touch...the only not so good thing to say is the liquor selection but it is free so you really can't complain. We used the Woodward banquet room for our party and the food was outstanding.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Timeco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

As usual, the Embassy Hotel/Suites provided my family with excellent accommodations and breakfast. They continue to strive for perfections in all areas of service. From the check in to check out, the staff was extremely helpful. Even with reservations, the service was above average. The staff is extremely well trained and demonstrate professionalization when assisting customers.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Minney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

I was visiting Detroit for my birthday and too see family. I chose this hotel because for one, I'm a member and because it was the only one that could accommodate 6 adults with room for quests in one room. I got the presidential suite and yes it was nice, but for the price I expected a little more. The beds were very comfortable and the large Jacuzzi was great. I had an issue soon as I walked in with the sink in the lil bar area, but they came and fixed it immediately, although, it was still dripping the whole time we was there. The other thing was the furniture can be upgraded, the mattress on the sofa bed was awful, they shouldn't even have that for anybody too try too sleep on. Overall, everything was great, the breakfast (I got a special birthday omelet) , the manager's complimentary drinks (whenever we was there), the hotel staff, etc.. I believe everybody knew it was my birthday because I announced it all over Detroit, lol. I had an awesome time!!!

  • Stayed: June 2014, travelled with family
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Thank Tiffany J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

This hotel feels like it hasn't been renovated since the late 1980s. The first room we were given smelled like smoke even though I believe this is a non-smoking hotel. The second room was adequate, but felt outdated and not fully clean. It wasn't dirty, but it didn't feel clean either. Most of the employees were friendly and the food at the bar was very good. The banquet food was below average (bland chicken that looked undercooked but tasted hard and flavorless, mixed vegetables that were soft and flavorless, and boiled potatoes that were hard and flavorless). I was here for a family reunion and would never stay here again since I am hoping there are more modern hotels somewhere in the area.

  • Stayed: July 2014, travelled with family
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1  Thank Worldwideballer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

We stayed two nights while taking enjoying a Detroit Tigers game. The Hotel and staff were very good. We would definitely stay at this Embassy Suites again. It had good access to restaurants, highways, etc.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank mearlk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

I really wanted to show my sister how nice your hotel was. So after her wedding my wife and I made last minute reservation for 2 rooms. Super easy and I got a chance to spend a little quality time with my nieces and nephews, that I had not seen in over 6yrs.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Sterling D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Detroit Southfield

Address: 28100 Franklin Rd, Southfield, MI 48034-5514
Phone Number:
Region: United States > Michigan > Southfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 20 Hotels in Southfield
Price Range: £86 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit Southfield 3.5*
Number of rooms: 239
Official Description (provided by the hotel):
Embassy Suites by Hilton Detroit - Southfield is the only all-suite hotel in the center of it all. This hotel near Detroit provides easy access to numerous metro area freeways, major highways and to Detroit Metro Airport. Our Detroit - Southfield hotel is just 20 minutes away from almost every metro area destination. Business and corporate guests find the volume of local and high-profile businesses in the hotel's vicinity impressive and convenient. Start the day refreshed and ready with a free made-to-order breakfast after a workout in the 24-hour Embassy Suites Fitness Center. Relax in the evening with a swim in the indoor pool with whirlpool, or enjoy complimentary beverages and snacks at the Evening Reception. Stay connected to the office with convenient in-room workstations, a fully equipped 24-hour business center, and in-suite complimentary internet access. ... more   less 
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Also Known As:
Embassy Suites Detroit Southfield Hotel Southfield
Embassy Suites Southfield
Southfield Embassy Suites

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