For the third consecutive year, my husband stayed at this Knights Inn over a weekend because he was attending an event nearby. The first year his room wasn't cleaned after the first night. The second year the same thing happened! This year, when he checked in he specifically told the desk staff that he had been there twice previously and his room had not been cleaned either time. Excuses were made, such as, "Did you leave something on the bed?" "Were you in the room during the time the housekeeper would have been available to clean your room?" Answering no to both questions, he was assured that this would not happen again this time. Well, guess what? Returning to his room after his first overnight, and having been away all day, once again nobody had been in the room to do even the most basic housekeeping. Wastebaskets were not emptied, towels were not replaced, of course the bed not made, nothing. When this happened before, we thought the housekeeper must have been confused. A second time, quite a coincidence to get no service on two different stays. Three times, we now believe this is the policy of this motel - no housekeeping services are done, period. Ridiculous!
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- Also Known As:
- Knights Inn Sterling Heights Hotel Sterling Heights
- Knights Inn Detroit Area / Sterling Heights Michigan