My husband and I noticed a bad odor when we walked down the 3rd floor hallway and was it was worse in our room. (Though it said nonsmoking rooms, it must have been smoking in the past). I asked the housekeeper if someone was smoking on the floor and she said it was the cleaning supplies. She came into the room and sprayed but it didn't last. Even the clothes kept in the closet and drawers picked up the odor. We had to wash all our clean clothes and air out the suitcases when we got home. Also the air conditioner leaked water on the carpet and the repairman had to come in and empty the unit with a shop vac. Afterward he suggested we put our towels down to soak up the water in the carpet!
Otherwise the hotel and room were very clean. Continental breakfast was ok. We enjoyed the large hot tub in the room and the bed was pretty comfortable. Staff was very friendly and helpful at all times. The hotel has a large beach front that is very clean (swept daily) and in a great location on Easy Bay where you can take a nice walk along the shoreline.
We did get a great summer rate on this room and would go back if they got rid of the odor or we were on a different floor. Traverse City is a great place to go and get away with lots to do: wineries, dunes, a lot of little towns to shop nearby etc.
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- Also Known As:
- Sugar Beach Hotel Traverse City
- Sugar Beach Traverse City