We choose this hotel out of numerous hotel by reading the reviews and were very disappointed. After a long day we returned in the late evening (9pm) to find our TV wouldn't work. Called the front desk to find out she didn't know how to fix it without offering any solutions until the morning. Come morning, at 9am the housekeeper banged on the door and woke us. We asked her to come back later. Then we called the desk to have the TV fixed. A man came and unplugged in and reprogramed it. He stated it happens all the time. Maybe everyone should learn how to do this? Upon venturing out, we stopped at the desk and let them know we would be back around 6ish and asked to have our room tidied up. Returning, nothing was done. I called the desk, they brought us some towels and coffee without an apology. For the cost of the room we felt we could have stayed some where else with much better service. I will also add, if it were the summer months, the beach is 500 yards out! Its not beach front ideal.
- Official Description (provided by the hotel):
- As a top Traverse City hotel, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree’s smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a free breakfast with locally roasted and freshly ground coffee, free high-speed wireless Internet access, free shuttle service (based on driver availability), 24-hour indoor pool, hot tub, and dry sauna, year round outdoor hot tub, seasonal outdoor pool, and fitness and arcade rooms. All rooms feature pillow-top mattresses, numerous comfy pillows, HD TV’s, bedside docking stations, Seattle’s Best in-room coffee, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City’s best! ... more less
- Reservation Options:
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- Also Known As:
- Cherry Tree Hotel Traverse City
- Cherry Tree Inn And Suites
- Cherry Tree Traverse City