I just happened to call the Inn five days before our arrival date and was informed the suite we had rented was being renovated. Had I not called, we would have arrived to find we had no room without any notification. I did receive notification via email within the last 24 hours confirming the room and yet when spoke with staff, they informed me the room was not available. Although there was mention of having tried to reach me via phone at some point to notify of room not being available, I did not receive any calls or phone messages from the Inn that I could tell. I feel the notification of "renovation" for people with reservations was poorly timed and poorly managed.
- Official Description (provided by the hotel):
- As a top Traverse City resort, the Cherry Tree Inn & Suites leads in service, cleanliness & comfort. With 400 feet of East Grand Traverse Bay waterfront, the Cherry Tree's smoke-free facilities provide the comfort you look for while our staff provides the service you need. Amenities include a complimentary hot breakfast with locally roasted and freshly ground coffee, complimentary wireless Internet access, indoor & outdoor pools and hot tubs, a sauna, and fitness and arcade rooms. All rooms feature pillow-top mattresses, high-definition TV's with high-definition channel programming, including a full HBO line-up, Sony Playstation 2's, iPad/iPhone/iPod docking stations, Starbucks coffees, Tazo teas, irons and ironing boards, safes, and kitchenettes with microwaves, refrigerators, and sinks. Reserve your stay at one of Traverse City's best! ... more less
- Reservation Options:
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- Also Known As:
- Cherry Tree Inn And Suites
- Cherry Tree Hotel Traverse City
- Cherry Tree Traverse City