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“Always a GREAT STAY”

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Pointes North Beachfront Resort Hotel
Ranked #12 of 40 Hotels in Traverse City
Certificate of Excellence
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Always a GREAT STAY”
Reviewed 18 April 2013

My husband and I stayed here for the weekend with our best friends. We have stayed here before, but our friends had not. They really loved their room. All the rooms here are BEAUTIFUL !! Clean, comfortable, and have everything you need. Microwave, refrigerator, and jacuzzi tub. All the people who work here are helpful in any way, if there is something you need. I give this hotel an excellent score for a review. Give them a try. I don't think you'll be disappointed.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bummaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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321 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2013

Everything is great but the point of getting this room was for our anniversary and the jacuzzi doesn't work. I'm really disappointed and feel like I could have went down the road paid half the price for a room without a jacuzzi and then I would have felt like I got what I paid for.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kdtodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 March 2013

If you need a room that is handicap accessible, do not bother calling Pointes North in Traverse City, Michigan.. They have just ONE room, in the entire place, that is handicap and wheelchair accessible, and that room is always booked for over a year in advance, for just one couple (We were told this in June 2012 when we tried to book a handicap room for late August, 2012). We tried them again (our 5th try in 2 years) today (3/22/2013) to book the ONE handicap accessible room for 3 days in late July, and discovered that what we had been told in 2012 about the room being booked over a year ahead, is true. So, if you are in a wheelchair or need an accessible room and bathroom, do NOT bother calling this place. Having just one handicap accessible room is deffinitly a very poor choice of the owners and operators of this place. At one time, 2 years ago they put us in a room that was "very close to being called handicap accessible" as it had only a shower. But the shower was too small to fit a shower chair and there was no where for a helper to stand to try to lift someone into the shower. We left the next morning and found a much nicer room at an inn just east of Pointes North.

Room Tip: If you require a handicap accessible room this place has only ONE accessible room and it is always a...
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  • Stayed August 2012, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpena, Michigan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 March 2013 via mobile

clean and very spacious and one of the best views of the bay!! very helpful and friendly staff and close to many resturaunts and stores and not far from all that traverse city has to offer. well priced also considering the great room and ammenities!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yomamatinac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zeeland
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 March 2013

If your looking for a nice clean hotel overlooking the Traverse Bay and enjoy a hot tub, this would be a great hotel to stay at. Winter rates are vary fair for what you receive. Our only issue was that the wi-fi connection was very poor as our room was the farthest away from the office. Continental breakfast was very basic, bagels, toast and cereal selection. You can hear a fair amount of road traffic so if your a light sleeper you could wake up to this. Overall we enjoy staying here as the room is spacious for the two of us.

Room Tip: They have one room on what they call their 4th floor. Very large with a big kitchen. The hot tub is...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westland, Michigan, United States
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 March 2013

The room was super, super small. I really can't say how tiny it was. The bed was uncomfortable. The sofa bed's mattress was worn through. The jazzuzzi tub is right in the middle, so you are literally naked in front of everyone in the room or you have to be alone. The people upstairs were so loud. It was literally all night ... creak ... creak ... creak. When we went to have breakfast in the morning the front desk lady was yelling at people on the phone. We sat there for 35 minutes while our kids ate and she yelled the whole time at 5 different people on the phone. The next day at breakfast, she yelled at a customer that was checking out. Horrible service. No sleep. Cranky, old people in the breakfast area ... go somewhere else.

Room Tip: If you do stay here, be sure and stay on ground level so you can at least get to the beach easily
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris G, General Manager at Pointes North Beachfront Resort Hotel, responded to this review, 19 March 2013
We value our guest reviews which give us an opportunity to improve the Pointes North experience. A study of multiple past reviews suggests the majority of our guests have a positive experience at our property earning us the #5 out of 40 properties rating. We are sorry to hear that your stay was less than you expected and would have thought that your review would have been submitted closer to the time of your stay, rather than almost a year later. Nonetheless, your concerns have been noted.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 March 2013

My husband and I truly enjoyed our winter get away at this hotel. It was really clean, very quiet and everything we hoped it would be. The breakfast had all we needed. It was nice to be able to take food back and enjoy at the nice little table in our room. We liked it that there was a microwave and little sink/kitchen area in our room where we could prepare our lunch. The refrigerator was also nice to have in the room. The whirlpool in each room is a definite plus. We will use this hotel again when we travel to Traverse City. Great Midwinter price too!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pointes North Beachfront Resort Hotel

Property: Pointes North Beachfront Resort Hotel
Address: 2211 US 31 North, Traverse City, MI 49686
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Beach Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Traverse City
#6 Romantic Hotel in Traverse City
#13 Business Hotel in Traverse City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Pointes North Beachfront Resort Hotel 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Paradise found on Michigans Gold Coast. Pointes North Beachfront Resort Hotel is located on the shores of East Grand Traverse Bay in Traverse City where you’ll find no better place to relax and unwind in any season. Our spacious rooms feature two person JACUZZI® spas, private balcony or patio and breathtaking panoramic views of the beach and East Grand Traverse Bay. No rooms identically furnished for a unique touch to your up-north experience ... more   less 
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Also Known As:
Pointes North Hotel Traverse City

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