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“2nd trip, very good customer service 4th july weekend”
Review of Park Place Hotel

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Park Place Hotel
Ranked #33 of 40 Hotels in Traverse City
Reviewed 8 July 2012

We decided to stay during the 4th July weekend and the 1st night the ac wasn't working in the entire wing. The next day we had AC and a very good weekend. At the end of my stay the manager did give us a 15% discount without asking for the inconvenience of the ac. I call this great customer service.

Plus:
Great location
Good restaurant
One of the best hotel in TC
Rate reasonable

  • Stayed: July 2012, travelled as a couple
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Thank Yvesg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

We would like to thank you for visting the Park Place and hope your stay was enjoyable. Thank you for your comments and look forward to your next visit.

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447 - 453 of 557 reviews

Reviewed 2 July 2012 via mobile

Week of July 4th and they're reciting their parking lots! Hot tar smell throughout lobby. Rooms and facilities are tired and worn. $175 + tax isn't a deal but given its a holiday week it was expected. Food location in town but would recommend elsewhere if you want a clean and newer hotel.

  • Stayed: July 2012
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1  Thank joko8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 12 July 2012

While the hotel is sorry for the issues encountered during this guest's stay, The Park Place Hotel has recently added new beds, furniture, flat screen TVs and other amenities throughout the entire hotel.

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Reviewed 8 June 2012

I was on a motorcycle trip around Lake Michigan and stayed the nice here because of the location. I asked for a room in the tower with a view. What a view it was but I did pay about $150 for it.

The room large with a king bed. Both the bathroom and bedroom were spotless. The staff was also very helpful.

I had a drink at the bar on the roof. The bartender was extremely nice and informative. He gave me ideas about where to eat, what to see and a little history of the area. I enjoyed talking to him.

If ever I'm in the area I will stay here again without reservation.

Room Tip: Ask for a room high in the tower to get a view.
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  • Stayed: May 2012, travelled as a couple
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Thank ajayhawkfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2012

The location is great. Lots of bars, restaurants and shops are an easy walk and the lake is only 2 blocks. The bar on the 10th floor overlooking the town and lake is very cool. The room was very clean, but it is an old hotel. We stayed in the West wing and you can hear seemingly every toilet flush and every shower running. The bathroom is very small and the shower was not great We enjoyed our stay and would stay again because the cleanliness of the room and location greatly outweighed the negative.

Stayed: May 2012, travelled as a couple
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2012

I made the mistake of giving this hotel yet a second chance after a bad experience the first time. My mistake! I frequently have buisness trips in Traverse City, with meetings at this hotel. So, convenience would be a positive thing. Other positives would be their lounge with the view and Minervas which has excellent service and food. The locatioin of the hotel is also good. On the downside, the hotel is very old and outdated. The bathroom was SO small, that one could not really even turn around without banging their arm on the door! There was no mirror in the main room, so one cannot do their hair or make-up while another uses the bathroom. And seriously......we all know that suspended ceiling panels are used to cover up old damage. The worst part was that in the "wing," the plumbing made such noise all night long! I heard everytime someone took a shower and the noise would get progressively louder and louder. Seriously, from 3:00 AM on, it sounded like a freight train going through the room. Next time, I will just drive up for the meeting and not go the night before and stay at the hotel. I didn't get any sleep anyway, so why pay for a room????

Room Tip: Dont stay in the West Wing!
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  • Stayed: April 2012, travelled on business
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2  Thank Laura J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkplace1, Front Office Manager at Park Place Hotel, responded to this reviewResponded 30 April 2012

On behalf on The Park Place Hotel, we are sorry for the issues that you experienced during your stay. The hotel does strive to make every guest stay the best we can and we are not sure if the issue was brought to our attention so a more satisfactory resolution could have been attained. We are sorry for that and do encourage you contact the hotel to discuss the matter

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Reviewed 23 April 2012

A fine old hotel. Everything was very clean, the staff personable and the location is ideal. The Beacon lounge at the top of the hotel is very cool and I highly recommend it even if your not staying there. In my opinion it's THE spot to stay in TC.

  • Stayed: April 2012, travelled solo
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Thank jrm167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkplace1, Front Office Manager at Park Place Hotel, responded to this reviewResponded 30 April 2012

We would like to thank you for your stay and hope to see you on your next visit to Traverse City.

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Reviewed 23 April 2012

This is the old downtown hotel that has been sved from the wreaking ball and refurbished. The staff is great & very hospitable. The food is decent in the dining room; the 10th floor lounge is fantastic for a drink overlooking the city and the lake as the sun descends. The rooms are well equiped and comfortable; the tower rooms are more classic & spacious. You are right downtown with upscale shops catering to tourism; check out the original theatre which still shows films nightly. Some great resturants are nearby as well, like Hanna's and Amical.

  • Stayed: April 2012, travelled on business
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Thank Robert281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
parkplace1, Front Office Manager at Park Place Hotel, responded to this reviewResponded 30 April 2012

On behalf on The Park Place Hotel, we appreciate your stay with us and hope to see you soon when you return to Traverse City!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Place Hotel

Address: 300 E State St, Traverse City, MI 49684-2517
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 40 Hotels in Traverse City
Price Range: £80 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Place Hotel 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Park Place Traverse City
Hotel Park Place

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