Wow, where do I start? Our bad experience started from the point of check in. What should have taken only a few minutes, ended up taking about 15 minutes because they young lady at the front desk seemed to be quite clueless on the process. We got to our room (the first one) only to find that the king we requested when reservations were made was 2 queen beds instead. We did request a king room and were switched at that time. The next room was similar to a room in my great grandmother's house....very small, very poorly lit, and appeared to be very, very old. I understand this is a old building, but wow it didn't need to look so old. Upon getting settled in our room, we noticed the heat seemed to continue to get hotter and hotter. We set the thermostat down and the temperature in the room rose another 3 degrees. By the second night the room was up to 75 degrees which is very uncomfortable for us, so we called and maintenance came to fix it. After looking at it, leaving and returning to look again, the young man unlocked our window. In Michigan, in December, outside temp 17 degrees and our room never cooled beyond 74 degrees! We were on the 6th floor in a little nook that had one door entering into the hallway with 2 room doors behind it. The doors were so loose that every time someone opened one of the other doors or door slammed against the jam; that was enjoyable to hear all night long with the loud party going on in the hall way. We reported the noise around midnight and then again around 2 am when it didn't stop. We were thrilled the next morning to step over jello shots in the hallway and see empty beer bottles in the elevator. We had enough at this point and checked out and stayed at another hotel for our final night and had a much better experience. Very disappointed with this stay and will not stay here again.
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- Also Known As:
- Park Place Traverse City
- Hotel Park Place