The decision/rate: My family and I booked this hotel back in February for a fair price: $168/night for this 3-star hotel. Last summer we stayed at the Tamarack but this year they wanted nearly $400/night so we were thrilled to be able to get away at a fraction of the cost. Another pro: the Hampton has an indoor pool and jacuzzi. If it rains, our beach vacation wouldn't be ruined. We were not disappointed in the pool. It is clean, and my husband made it better by bringing a ball to play "Chipped, Cracked, Broken" with. We ended up using the pool almost every day.
The room: I think it would be ideal for a business traveler. We liked the desk, the free newspaper, the decor. My husband and I have a 14-year-old and 11-year-old. The room was clean and adequate but small so we didn't want to hang out there, we were anxious to get out exploring.
Our room (#430) had a shower/tub but the water is soft so it feels like the soap/shampoo will not come off!
The air conditioning is FAST and cold. The hallways do not seem to be air-conditioned.
We brought a cooler with us so that we could have lunch in our room (lunchmeat, cheese, berries, etc.) but hoped to transfer these to a complementary small fridge the hotel offers. We also asked for the free microwave but the microwave only worked the first few times we used it and the fridge did not keep anything cold despite being on the coldest setting. We lost some food because of it, but made the best of it and ordered pizza. Just thought you would want to know to not bother asking for it- we will bring our cooler and keep ice in it if we return. There is a microwave in the breakfast area, no one objected to letting us micro our popcorn in it.
Our view was of an abandoned golf course so we decided to keep the blinds mostly closed so we wouldn't have to look at it.
There is not a guest laundry. We had to run it to a laundromat in Traverse City.
Coffee, tea and cocoa are offered 24 hours a day. It is a nice service. I would love to offer the idea of a pitcher of ice water. Temps were in the 90's and ice water sounded refreshing and not too hard for a hotel to do. A Brita pitcher would be ideal! The breakfast was helpful. Yogurt, bagels, toast, sausage, eggs, fruit and oatmeal with toppings (almonds, dried cranberries and brown sugar.) It is a nice service. Hampton even goes beyond the free breakfast: if you are rushing out the door Dee told us they have brown bag to-go breakfasts. If I remember correctly it has a granola bar and fruit (banana?) in it. We didn't use it, but isn't that thoughtful?
Customer Service: I have to say Dee checked us in and was professional and friendly. There is also a helpful young lady at the front desk that went above and beyond by taking our picture in the lobby. It is our favorite picture! Also, Brandon went above and beyond to make us happy.
One suggestion: the soaps, shampoos and conditioners are very tiny. Next time I will plan to bring my own so that I don't have to pester the front desk. Some staff are stingy and others want to make the customer happy. I hate the tiny sizes and don't mean to come across to the hotel as greedy, but they honestly are not sized for four people who use a beach and pool every day. If the Hampton is reading this: Dee, the young lady and Brandon deserve heaps of praise for their good customer service! It is embarressing to have to ask for more of something and these three all treated us kindly.
Cookies: Around 4pm there are warm chocolate chip cookies. Monday through Thursday. This is another reason we feel the Hampton is ideal for the business traveler who checks out on Friday. We loved getting a cookie on our way to our room in the afternoon and were disappointed that the weekend we paid more for ($189/nt) there were no cookies. Probably not a big deal unless you have kids that adore those cookies!
One other reason we thought this hotel is better for the business traveler is because housekeeping knocks at 9:00am. Not a big deal when you are off to a meeting by 8am but we were hoping to sleep in and start our mornings slowly. How much you will adore this hotel has a lot to do with if you are on vacation or attending a conference. We thought it had its pros and cons like any hotel. If we are on a budget next year we would be willing to return. We love the TC area, lots to do and see!
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn Traverse City hotel, set in the heart of Traverse City, an area which features over 180 miles of beautiful Lake Michigan shoreline and 149 lakes. In our area, you'll find great train rides, beaches, museums, skiing, shopping, wineries and golf. Visit the freshwater beaches of Sleeping Bear Dunes National Lakeshore— the sand and clear water will amaze those who've only known saltwater beaches.Venture to Old Mission Village, founded by a missionary in 1839. Still an active community, the village retains many of the original structures, including a general store, Congregational church and mission house.Stay in a warm, comfy guest room at this Traverse City hotel, and enjoy a great night’s sleep on a clean and fresh Hampton bed®. Start each day refreshed with Hampton’s free hot breakfast or simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday for a quick, healthy meal to go. Swim laps in the hotel’s large indoor swimming pool or work out in the fitness center with a range of cardio machines. Stay on top of work in the business center, fully equipped with printing, faxing and photocopying services. ... more less
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- Also Known As:
- Hampton Inn Traverse City Hotel Traverse City
- Traverse City Hampton Inn