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“Looking for a place to fight?”

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West Bay Beach, a Holiday Inn Resort
Ranked #6 of 40 Hotels in Traverse City
Certificate of Excellence
Kalamazoo County, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Looking for a place to fight?”
Reviewed 26 November 2013

Looking for a place to fight? So are some others. Just looked up on local news that last nights fight was the 3rd in a couple of months. Not cool. Not coming back. :(
The food was good and so was our waiter!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RedWineDrink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this review, 26 November 2013
RedWineDrink -

Thank you for your review here on TripAdvisor.com.

Yes, it's unfortunate that some non resort guests got into an argument in our parking lot. Our property staff and authorities handled the situation promptly, avoiding any disruption to our guests. The situation lasted just minutes.

We appreciate you mentioning that you enjoyed your meal and that our wait staff was accommodating as well. Given that, we certainly hope you will reconsider and return to our property.

Thanks,

Colin
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882 reviews from our community

Traveller rating
    490
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    88
    40
    25
See reviews for
207
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154
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Stanton, Michigan
1 review
Reviewed 20 November 2013

I came to your establishment with two other friends for a weekend of wine tasting. We spent the first evening in Shimmers. It was a great experience!!! Service was extremely awesome and our waiter Greg, was exceptional at his job. He made us feel like we had been coming there for years. I will definitely (friends too) be coming back to the Holiday Inn and sharing laughs at Shimmers. Thanks Greg for the wonderful service and hospitality!! (wink)

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, 10 December 2013
Dear Dawn,

Thank you for your comments and feedback on your recent weekend with us. We appreciate commentary as yours as it allows us to recognize and reward our fellow associates.

Please come back and visit with us soon.

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Traverse City, Michigan
1 review
Reviewed 19 November 2013

Your waitress jacki was awsome I will love to come back to c. Her again. We had a very good bteckfast and she was right on top of everything that we needed. She was very funny to she made it fun for me and my son. I would love to stop back and hopefully get her as are waitress again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nutmeg199963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, 10 December 2013
Dear nutmeg199963,

Thank you for having breakfast with us. Jacki does a wonderful job for us in the morning and your comments justify her actions.

Thank you for your patronage. Please visit again soon!

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

Went with 13 couples for a weekend of wine tasting. We all stayed at the Holiday Inn and spent the first evening at Shimmers. Our waiter James was more then accomadating. Great personality and was a pleasure to deal with. I will never forget "Little Beers" Hopefully next time we are up there James will be working.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Trent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, 10 December 2013
Dear Trent,

West Bay Beach is a great place if your coming to Traverse City for wine tasting. Thank you for your comments on James. He is quite the popular server and represents the essence of whom we strive to be.

Sincerely,
Tomás Paddack
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Middle of Nowhere
1 review
Reviewed 18 November 2013

A friend of mine and I were in Traverse City for a seminar - we started the evening outside enjoying an INCREDIBLE blues band!! I was brought the incorrect drink a few times but our server Greg was happy to correct it. Asked to have outdoor heaters and umbrellas moved and he was VERY accommodating. YEAH GREG!!!!

Music, atmosphere, and fun staff will DEFINITELY make me return again!!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mavis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, 10 December 2013
Dear Mavis,

I am delighted to hear that you would definitely come back again. I am happy to hear that Greg caught and corrected your drink orders in a timely fashion.

Please come back and visit with us soon.


Sincerely,
Tomás Paddack
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Kalamazoo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2013

We arrived around 5, Friday night for an anniversary get away. Our room was nice, clean, and had a great view of the bay. All of the staff was very friendly, the buffet was a great value in the morning. We will definitely stay again. Concierge service was also very friendly helping us with things to do in town. Thanks!!!

Room Tip: We got a great rate with Priceline. we enjoyed the view from the 4th floor.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, 10 December 2013
Dear Laura,

I am happy to hear that you spent a pleasant anniversary with us. We would love for you both to return for another visit soon!

Thank you for your positive feedback.

Sincerely,
Tomás Paddack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
1 review
Reviewed 17 November 2013

The staff, specifically Jennifer, see to my morning breakfast needs. She remembers me from past visits and can know my order before I even place it. She is very friendly and courteous! I can go down for breakfast and know that I will get a meal to start my day that is prepared just like I like it. It is always better to start off your day right.

James Mooty

  • Stayed November 2013, travelled on business
    • Service
Helpful?
Thank pammooty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás P, Director of Sales at West Bay Beach, a Holiday Inn Resort, responded to this review, 10 December 2013
Dear pammooty,

Thank you for your comments on Jennifer. She is one of the kindest associates we have and leaves a positive impression upon most everybody she waits on.

Please come back and dine with us again!

Sincerely,
Tomás Paddack
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about West Bay Beach, a Holiday Inn Resort

Property: West Bay Beach, a Holiday Inn Resort
Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Phone Number:
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Romantic Hotel in Traverse City
#11 Family Hotel in Traverse City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Official Description (provided by the hotel):
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting West Bay Beach, a Holiday Inn Resort! Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you are in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating with boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach Resort has it all! ... more   less 
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn

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