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West Bay Beach, a Holiday Inn Resort
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Reviews (934)
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901 - 906 of 934 reviews
Reviewed 13 January 2014

Very nice hotel. Clean, comfortable rooms. Staff at hotel very polite and prompt. Breakfast was included in our hotel package. The waitress that took care of us all 3 mornings was delightful. Jennifer Totten was her name. She catered to us and took care of our every need. Breakfast was delicious!

Room Tip: We were on the third floor and could not seem to set our heat any lower than 71 we prefer a cooler room when sleeping. I dont know if the lower rooms may have been a little cooler.
  • Stayed: January 2014, travelled with friends
    • Value
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Thank Dee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 14 January 2014

Dee H -

Thank you for your wonderful review here on TripAdvisor.com! We are so happy you enjoyed your stay, especially the breakfast with Jennifer!

See you next time,

Colin

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Reviewed 13 January 2014

My girlfriend an I stayed here for a weekend to get away and we had a BLAST! We loved that we could go right in the lobby and have breakfast or there was a bar onsite as well that had a dj both Friday and Saturday nights! We love to dance, sit and relax on the couches or we hd a pizza also that was delicious in the bar. But the best part was our waiter both nights at the sports bar, his name was James. When you go there make sure you ask for him; becaue he will make the night that much more fun.

  • Stayed: December 2013, travelled with friends
    • Value
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Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 14 January 2014

Hello Lindsay H -

Thank you for writing this 5 star review here on TripAdvisor.com! We really appreciate you mentioning James in your review! He is a wonderful member of our team!

See you next time,

Colin

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Reviewed 8 January 2014

The hotel had a great location and everyone was very informative on traverse city. Thought the shuttle service was a great amenity for the hotel, and the shuttle driver David was extremely helpful, he had great knowledge on where to go in traverse city, he gave us his opinion on everything from food to entertainment and none of his suggestions disappointed, everything he suggested was fantastic, thanks again.

Stayed: December 2013, travelled as a couple
Thank Thomas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 13 January 2014

Hi Thomas D -

Thank you for your great review here on TripAdvisor.com! We really appreciate you sharing your feedback for all, and certainly mentioning David!

See you next time,

Colin

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Reviewed 1 January 2014

Excellent Thanksgiving Day buffet dinner! Good carved meat, vegetable, salad, and dessert selections. The price was reasonable for this range of offerings: $24.95 adults/$21.95 seniors, and the coffee was included. We live less than a mile from this hotel restaurant, but we make their holiday grand buffets the centerpiece of our other family occasions. This Holiday Inn (now known at the West Bay Beach resort) offers this special buffet also on Easter and Mother's Day. I definitely recommend this experience for its food selection, reasonable price, friendly staff, ease of choice (they do the prep and clean-up!), and the beautiful setting: the restaurant features large windows overlooking West Grand Traverse Bay. See you there for the next special buffet on Christmas Day! Mary G., TC, MI.

Room Tip: Not applicable, since we live near the hotel. We used the restaurant only.
  • Stayed: November 2013, travelled with family
    • Value
    • Service
Thank GeorgeG2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 3 January 2014

GeorgeG2014 -

Thank you for sharing your wonderful review and photo's of your experience here for our Thanksgiving event.

We appreciate the local community, with residents like your family, embracing our property and choosing to spend such important moments with us!

We are looking forward to seeing you again soon!

Colin

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Reviewed 30 December 2013

Had a nice stay back in November when my television production went through Traverse City. The highlight was definitely the daily breakfast in the cafe...and Jennifer couldn't have been more of a delightful waitress.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NicholasPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 31 December 2013

Hello NicholasPH -

Thank you for your great review here on TripAdvisor.com! We are glad you and your team decided to stay with us.

We appreciate you making the note that our property is great for Business travelers. We have many amenities that fit well with road warriors; a state of the art fitness center, an indoor pool, multiple Food & Beverage outlets, including Shimmers on the Bay, which offers the NFL Sunday ticket in case sports are on the agenda!

See you next time,

Colin

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