We stayed here for a girls night. They have shuttle to the area restaurants and bars. The hotel was clean and everyone working was very nice! We ended up back at the hotel bar, Shimmers. It was a great time!More
- Free Wifi
- Free Parking
We stayed here for a girls night. They have shuttle to the area restaurants and bars. The hotel was clean and everyone working was very nice! We ended up back at the hotel bar, Shimmers. It was a great time!MoreShow less
We are very glad you chose to spend your "girls night" with us here at West Bay Beach Resort!
See you again sometime soon, we hope!
Manger was quick to solve any issues. Front desk was super courteous as well as informative about the area. Great breakfast buffet,thanks to Bradley. Jennifer was a pleasant friendly server. Hot tub wasn't functional was the only down side to a great stay.
Thank you for your review here on TripAdvisor.com! We appreciate you sharing your experience with others.
As mentioned, we did experience a problem with the "jets" on the Jacuzzi during your stay. Rest assured, this is taken care of!
Enjoyed a breakfast buffet on Saturday 3/29/14. The whole experience was nice. The waitress Jennifer attended our table and we wanted for nothing. A gentleman handling the buffet named Bradley, greeted us and informed us of what was offered. He made great scrambled eggs for my wife, even though the buffet had scrambled eggs but she did not want cheese on hers, with no hesitation and a smile, said he understood and made the eggs with no cheese. I asked for 2 eggs over very very easy and a couple minutes I had perfect over very very easy eggs(this does not happen very often, usually they are over cooked!). I put the eggs on top of sausage gravy, which by the way was the best sausage gravy I have had for a long time. I also had a bowl of oatmeal, well, to be honest I had 2 bowls, it was delicious. I commented to Bradley how good it was and his response was "you can thank Mr. Quaker for that", my response was I take my oatmeal serious and make it for myself and it is all in how it is mixed!
I also observed the other waitress Sara and she looked like she was doing her job well also, same with Keith. It is very seldom I can say my total experience at any restaurant was great and this happened to me today. Thank you management for hiring good people who want to see their customers happy.
Welcome, local! So glad you chose to enjoy breakfast in our restaurant!
See you again soon!
Great time in tc. Incredible views and rooms have been recently remodeled. Great staff who actually cares about you. Had dinner at shimmers on the bay..restaurant inside and our waitress Allie was amazing. Great food and better service. Wish i never went to town to eat. Thank you holiday inn, shimmers and especially allie!!!
Wow! Thank you for the five star review here on TripAdvisor.com! We appreciate you mentioning Allie!
I am a frequent business guest at this property and receive a warm friendly welcome from Kym Cole at the front desk. She recognizes me by name, makes every effort to reserve my preferred accommodation and treats me not as a customer but like returning family.
Service and responsiveness to a guests make this my preferred property in Traverse City.
Larry S -
Thank you for your wonderful review here on TripAdvisor.com! We appreciate you sharing your thoughts with others - and especially mentioning Kym!
I'd always passed this hotel by... but will not pass it by again. OK, it was winter... but the accommodations were great. The renovation did the trick. A perfect accommodation for family or just friends: pools, restaurant and lounge on site, on the water perfect views from the room. The room was spotless and the beds were so very comfortable. The hotel is near downtown and between both sets of peninsula wineries. (and don't forget the distillery...). The restaurant breakfast menu offered many unique delicious selections. Staff were almost over friendly. The entry to the parking lot is a bit tricky, as is exiting left. But if that's all I can find to critique, this is a great place to stay!
Debbie B -
Thank you for your review here on TripAdvisor.com! We are grateful for the opportunity to earn your business while in Traverse City!
See you next time!