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“Amazing Stay for our Anniversary!”

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West Bay Beach, a Holiday Inn Resort
Ranked #6 of 40 Hotels in Traverse City
Certificate of Excellence
Reviewed 15 June 2014

I will begin by saying that my husband and I are still talking about our stay here because it was so amazing! We spent our five year wedding anniversary here and the hospitality of the staff was great! I called before we came to the hotel and spoke to the concierge, Brittany, who helped put together an amazing amenity package to have in the room when we got there. Let's just say it was more than I could have imagined! Our room was beautiful! Looking right at the water, it felt like we were on a cruise ship! Whenever we walked around everyone who worked here would always say hello and ask how we are doing....so sweet!! We will definitely be staying here again whenever we come to Traverse City!!!

Room Tip: Rooms facing the water are the best rooms to get!
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  • Stayed: June 2014, travelled as a couple
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1  Thank Kyndra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 18 June 2014

Hi Kyndra R-

Let me start by saying Happy Anniversary and thank you for the wonderful review, we are so happy you enjoyed your stay.

Brittany is a valued member of our team who has been with us for six years, we are so glad she was able to take care of you during your stay.

We look forward to seeing you again when you return to Traverse City!

Thanks again,

Krystal F

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799 - 805 of 912 reviews

Reviewed 11 June 2014

A group of 10 of us were staying at the hotel for a bachelor party. The location to town and the bay were great! The main reason for this review was the staff. As you can imagine there were times we were out of hand. Instead of calling security or kicking us out they leveled with us and actually proposed very fair compromises. They allowed our shenanigans to keep rolling in an area of the hotel that was accommodating to us but also quiet to the other guests. Neil and Jon kept us in check but allowed us to enjoy our stay for what it was. I would highly recommend this property and the staff that comes along with it!!

  • Stayed: June 2014, travelled with friends
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1  Thank Z213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 13 June 2014

Hi Z213-

Thank you for your great review on tripadvisor.com!

We appreciate you mentioning our staff, they are our best asset. We are happy to hear that Jon and Neil were able to take care of you so you could continue to enjoy your evening.

Maybe we will see you soon dancing the night away in View. :)

Thanks again,

Krystal F

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Reviewed 9 June 2014

I was recently in Traverse City for work and had the pleasure of staying here. The room was very clean and comfortable and the view was great! But, that is not why I am taking the time to review. I travel for a living and can honestly say that the staff at this property is the friendliest that I have ever come across. From the front desk staff to the restaurant/bar staff, I give them all an A+! They were all polite, helpful with local recommendations, and on top of that, they all seemed like they enjoyed what they were doing! So, if you are looking for a great place to stay and want to have a good time, I suggest the West Bay Beach. Oh, and ask for Caitlin if you visit the patio!

  • Stayed: June 2014, travelled on business
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1  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 13 June 2014

Hi Kevin W!

Thank you for saying such wonderful things about our staff here at West Bay Beach! We want all of our guests to feel like they are at home and it sounds like we have succeeded.

Also, thank you for mentioning Caitlin! She is a wonderful addition to our team and we are happy to have her.

See you soon!

Krystal F

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Reviewed 9 June 2014 via mobile

This hotel is clean, friendly staff, nice rooms, free continental breakfast is decent mix of protein and mainly carbs and changing daily but not a medium amount to choose from.
Breakfast is restocked quickly. The minimal seating in the dining area fills up fast when the hotel has large capacity.
Rooms have modern ammenities and decor.
The pool is a tad warm and Jacuzzi is very warm but nice. Cleanliness of the Jacuzzi needs to be better.
This place allows pets and has a dog run very close by; which is nice. You can also jump onto the sidewalk and take your pets for a nice walk in town.
The hotel has a nice, small patio area with beach volleyball area and a small pavilion; small park with picnic tables is also directly on the other side of the parking lot
Beachfront view only if you go outside the hotel. No rooms face the water. Great view of the water once outside and a small beach area to lay/sit out on if desired.

Overall, great value for what this hotel provides.

  • Stayed: May 2014
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2  Thank SharpMinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 13 June 2014

Hi Sharpminds-

Thank you for your lovely review on tripadvisor.com!

We are so happy you enjoyed your stay with us and look forward to your next trip up to see us!

Krystal F

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Reviewed 8 June 2014

Location was perfect for the price and the patio service was amazing. The location is right next to downtown with a huge parking lot which made parking no problem. All they wait staff was great however a waitress that really stood out was named Courtney. I stayed in traverse city over this past weekend and she was my waitress on Friday night- easily the best dining service I had during my stay. She was quick and efficient and gave great recommendations.

  • Stayed: June 2014, travelled solo
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Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 13 June 2014

Elizabeth P-

Thank you so much for your wonderful review! But most importantly thank you for mentioning the staff, and particularly Courtney.

She is a valued member of our team and we are so happy she was able to assist you.

We look forward to seeing you in the future!

Krystal F

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Reviewed 8 June 2014 via mobile

Its 11:53pm and my wife and I can't sleep because of the pounding bass from a wedding reception.

Great location, great patio, but they knowingly choose to value parties/reception over their guests sleep.

In the end, its all about the money.

Stayed: June 2014, travelled as a couple
3  Thank mitchigan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, General Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 13 June 2014

mitchigan99 -

Thank you for sharing your experience here on TripAdvisor.com

We are very frustrated that we let the wedding in one of our banquet facilities disrupt your rest. That isn't fair to you and your wife. I'm very sorry about this.

We have installed safeguards to ensure that contracted entertainment (in this case a DJ) abides by our policies about volume control.

Please contact me so that I may make this right for you and your wife.

Thank you,

Colin

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Reviewed 6 June 2014

We stayed 3 days/2 nights at the West Bay Beach on a Mon-Wed just before the tourism season started.

This hotel is an older one but you wouldn't know it from the decor and amenities. We understand they underwent a huge renovation in November and the hotel decor and rooms were very modern and beautiful.

We were lucky enough to get a corner room right on the bay with 2 windows overlooking the bay and beach. Sailboats, seagulls, and water quite literally right outside our windows, it was very picturesque. We paid the extra $5 per day for a $20 breakfast credit which was worth the money. The food was good and the Day Club (restaurant on premises) has a gorgeous view of the bay right from your breakfast table. They have live music and an outdoor bar every night which really adds to the "resort feel". The hotel is located right on the water on the far end of downtown but it definitely walking distance from all the shops/restaurants if you like to explore on foot!

The staff is what really sold us. We had lovely interactions with Hunter, the transportation manager, and Kelly, one of the other managers on site. We had lovely conversations about the general area and the staff was extremely knowledgeable about fun things to do. Being still a bit in the off-season, the hotel was able to pick us up and drop us off in a few different places. The staff was unfailingly polite and seemed to go above and beyond to make our stay enjoyable and fun. When we got engaged while on the trip (yay!), the whole hotel seemed to celebrate with us and we felt very special indeed!

We'll come back and stay for sure!

Room Tip: Ask for a room on the bay side. We stayed in room 302 and it was absolutely perfect!
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  • Stayed: June 2014, travelled as a couple
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1  Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin W, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort, responded to this reviewResponded 8 June 2014

Hi Andrea H-

Congratulations on getting engaged! We are so happy for you and your fiancé!

Thank you so much for your wonderful review, we are ecstatic that you had such a wonderful time. Hunter and Kelly are valued members of our team and we appreciate you mentioning their names.

We can’t wait for your to visit again or maybe we will see you walking down the aisle on our beach!

Krystal F

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Additional Information about West Bay Beach, a Holiday Inn Resort

Address: 615 E. Front St., Traverse City, MI 49686-2617 (Formerly Holiday Inn Traverse City)
Phone Number:
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Traverse City
#4 Business Hotel in Traverse City
#11 Romantic Hotel in Traverse City
#11 Family Hotel in Traverse City
Price Range: £96 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Bay Beach, a Holiday Inn Resort 3*
Number of rooms: 179
Official Description (provided by the hotel):
Rising from the waters edge, West Bay Beach, Holiday Inn Resort is the only full-service, four season resort on the white sandy shores of West Grand Traverse Bay. You can do it all while visiting West Bay Beach, a Holiday Inn Resort! Conveniently located within walking distance to downtown, Traverse City offers unique boutique shops and an eclectic area of restaurants, art galleries, and theaters. Looking for things to do while you are in the area? Traverse City offers an abundant amount of satisfying activities such as hiking, biking, golf, water sports, para-sailing, boating with boat rentals, charter fishing, kayaking, wine tours, and dune climbing to name a few. Nearby area attractions include Sleeping Bear Sand Dunes National Park, Leland's Fishtown, Hagerty Conference Center, Turtle Creek Casino, Interlochen Arts Academy, Dennos Museum, Music House Museum, and Grand Traverse Mall just to name a few. Whether for work or for pleasure, West Bay Beach Resort has it all! ... more   less 
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Also Known As:
Holiday Inn Traverse City Hotel Traverse City
Traverse City Holiday Inn

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