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“Great location - even better front staff employees!”

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Fairfield Inn & Suites Traverse City
Ranked #19 of 40 Hotels in Traverse City
Certificate of Excellence
Reviewed 24 August 2014

I had called ahead and requested adjoining rooms since we were celebrating our friends birthday and our anniversary. Not only were they adjoining, but they upgraded us (Marriott Platinum Lifetime Members) to a suite as well as upgrading our friends to a king with sofa bed. Both rooms were very roomy, clean and comfortable. We were a tad concerned because we were just across the hall from both the elevator and the ice machine, but the location of the beds kept it totally quite each night.

The hot tub was not working 100% the first night, but by breakfast time the next morning, it had been repaired and was very enjoyable. Breakfast was a normal Fairfield Inn assortment, and I do wish they would have vanilla yogurt instead of all the fruit flavored ones, but for a few days, that's a small price to pay for everything else being good.

Kudos to Lisa (who I spoke to when I called) and Jennifer who checked us in. Jennifer is one of those genuinely friendly souls who smiles naturally and obviously loves her job!

Room Tip: We were in rooms 315 and 317 - both good selections on the top floor even though they are across fro...
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  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaveVetteWillTravel, General Manager at Fairfield Inn & Suites Traverse City, responded to this reviewResponded 26 August 2014

Thank you for the nice review! We do enjoy what we do and we really appreciate our guests. Please come visit us again the next time you are in Traverse City! Call ahead and we will make sure we have vanilla yogurt for you.

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117 - 123 of 277 reviews

Reviewed 24 August 2014

This was a great hotel for a great price. Plus its in a great location with plenty of hotel and shops near. Plus FREE BREAKFAST!!!!! One of the best hotels with friendly staff. All in all a must stay when in TC.

Stayed: September 2013, travelled with family
Thank Max O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

The staff goes out of their way to make you comfortable. The room was so clean and more than what we expected. Our bed was so comfortable and the sitting area with a couch and chairs made us feel right at home. They serve a warm breakfast every morning that includes eggs, sausage or bacon. The pool and fitness center is well maintained.

Stayed: August 2014
Thank Caryl-M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

Clean and friendly.staff was just so kind - Carl was kind enough to let us check in a little early after a long day of riding too
Would come back again!
We just stayed for one night to check out the beach which the hotel was a few miles away from this was fine but still pricy for the location
Room was clean

Stayed: August 2014
Thank HDrider19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

First of all, this is a nice property. Rooms are clean. Bed linens are fresh. However, we found that the air conditioning in the rooms did not work well. We are not sure what the problem may be. Management needs to give this attention. Price was a little high but was in line with other hotels in the area July and the Film Festival. Otherwise, it was a very good stay.

Room Tip: Look for Cracker Barrel Restaurant and you will find this Fairfield.
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank scarletman1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

The room was very large and comfortable. The hotel itself was clean and very nice. Breakfast was good & eggs were fresh. We enjoyed the food selection. The young man who managed the breakfast buffet was excellent. He was helping anyone that needed help & always had a smile on his face. He was so pleasant, I enjoyed watching him take care of everything. He was a delight & management should be proud to have him. Our bed was okay, but the bottom sheet was never fully smoothed out, so it wasn't comfortable. We were never sure if our room would be cleaned. When I called the front desk on the first day, the woman that answered asked me if I had my DND sign out. I told her I did not & we'd been gone a few hours. She sounded irritated.
The last day, we'd been out again & the room wasn't made up. The maids cart was next to our room when we left, so we thought it would be done for sure. We saw 2 maids standing in the hallway in front of our room talking and asked if one of them could clean our room please. She said they'd been in a meeting. We were aggrevated especially being charged so much money.
During the week we were charged $184/nite & fri, sat $324/nite plus tax. That was with a discount, although no discounts are given fri & sat.
We will not stay in TC on a weekend again. When you pay that much money you expect exceptional service. I don't feel we got that.

Room Tip: Don't go to Traverse City on the weekends in summer. Hotels are all rip offs.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Amitima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaveVetteWillTravel, Manager at Fairfield Inn & Suites Traverse City, responded to this reviewResponded 4 August 2014

Thank you for taking the time to let us know about the housekeeping issues while you were a guest at our hotel. With feedback such as yours, we will be able to discuss with our staff. In the future, if you have any isse such as this please let us know so that we can correct it immediately.

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Reviewed 1 August 2014

This hotel is a bit hard to find. They need their own sign at the entry road. That said, this hotel is an absolute joy. The staff are consistently friendly and helpful. We had a desk clerk go way above and beyond in helping us secure transportation downtown. Breakfast is plentiful with many choices, including waffles. The rooms are large, very clean, with super comfortable beds with very nice linens.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Jane9383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Traverse City

Address: 3701 N Country Ln, Traverse City, MI 49684-4577
Region: United States > Michigan > Grand Traverse County > Traverse City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Traverse City
#13 Romantic Hotel in Traverse City
Price Range: £70 - £330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Traverse City 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Your Favorite Traverse City Hotel to experience Pure Michigan! The Completely modern Fairfield Inn & Suites by Marriott is conveniently located in the epicenter of destination Corporate, Government, andLeisure Travelers coming to Traverse City. For Corporate Guest we are minutes to Munson Medical Center, Interlochen Center for Fine Arts, RJG, Sara Lee, Grand Traverse Mall, NMC University Center, and a host of our regions premier businesses. The Leisure Traveler will find us just down the road from Grand Traverse Bays, Sleeping Bear Dunes, and Old Mission/Leelanau Peninsula Wineries. Perfectly located around the finest golf, boating, snowmobiling, fishing, hiking, & nature site seeing in Pure Michigan. Large rooms, indoor pool/spa, free high-speed, complimentary breakfast,legendary guest service that makes you want to return. National Cherry Festival First Week of July 2010. Book now and experience the best hotel for the money in Pure Traverse City, located in Pure Michigan. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott Traverse City, Mi Hotel Traverse City
Fairfield Inn And Suites By Marriott Traverse City, Mi
Fairfield Inn Traverse City
Fairfield Traverse City
Traverse City Fairfield Inn

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